Archived topic
Generate press copywright still won't go away
8 replies · Started by Bill on September 9, 2019
i wonder if I am doing something wrong here? Can you assist?
I have made the necessary changes in themes > appearance > footer. However it still is there even with a new page and clearning cashe etc. Suggestions? It is supposed to say "Atlanta Lead GEN"
Thanks,
B
Hi there,
So it's working in customizer preview but not in live site?
Most of the time that's a caching issue.
Can you double-check that all caching is purged including server cache?
If not any chance you can disable all plugins except GP Premium to eliminate any conflicts?
Let me know :)
Still not working. I deleted all time cache. Then ran CC cleaner then rebooted the computer after deactivating all plugins except generate press?
Must be some really hard caching going on.
Just to make sure, when you go back to the customizer, it's showing Atlanta Lead Gen?
Yes I am stumped: http://prntscr.com/p3wgkz
Then I installed a cache program just now and delted all cache? http://prntscr.com/p3wh82
You've just added the caching plugin? If so that shouldn't be the issue.
Any chance you can check with your host support to see if there is any server-level caching that we aren't aware of?
Let me know :)
This problem has still not been addressed. Should I delete the install and start over?
Can you send me the dashboard access to take a look?
Please disable all plugins except GP premium.
You can send the dashboard access using Account Issue here:
https://generatepress.com/contact/
Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.
Let me know :)
