[Resolved] Gap Below Product Photo

[Mohammed]

Hi,

Some of our customers complain of this error – https://drive.google.com/file/d/1vxt9mTYbjMH3dkkFMl5bTcE2OqELCuEv/view

It doesn’t always occur but happens on mobile devices only. the product in the video – https://francegallery.me/product/4711-acqua-colonia-lychee-white-mint/

[Leo]

Hi there,

Can you try disabling all plugins except GP premium and WooCommerce to test?

Do you see the same error in the default install here?
https://gpsites.co/seller/product/happy-ninja-hoodie/

Let me know 🙂

[Mohammed]

I can’t replicate it on staging site either. Only difference between staging and live site is Cloudflare. Have you had someone complain of issues with cloudflare before?

[Leo]

I can’t recall seeing this issue before.

Maybe try turning some settings in Cloudflare on/off?

[Mohammed]

I’ll check with my maintenance team. Thank you for the quick response.

[Leo]

No problem 🙂

[Author]

Posts