Footer text doesn't update

Hi Dani,

To have a better understanding of the issue, may you kindly provide the link to the site in question?

You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Hope to hear from you soon.

I've updated the info, you should see it now.

Hi Dani,

What's the new text?

Is it © 2022 your site domain?

Let me know!

No, that's the text that I cannot change for whatever reason despite how many times I try. I'll add the new text in the private information section

Do you see the text change when you edit it in the customizer?

Yes, I do. I see it in the preview, hit the publish button, still see it in the preview, then actually go to home page and it's the old text. Where's the problem? Why it's not updating it properly?

Hi Dani,

Can you double check if this is set to publish when you make edits?: https://share.getcloudapp.com/kpu82D55

If it is, can you check with your hosting provider if you have server side cache? I can also see that you use CDN Cloudflare. Try clearing your CDN cache if there is one set as well.

After 35 min of a live chat with my hosting company, we established that the problem was the emoji that I used.

To quote what they said "It is not recognizing it and I think you may need a special code/script to include that symbol in your footer."

Is there a way to include an emoji in the footer?

I see. This shouldn’t be a GP issue though. I tested the emoji from my end and it’s working as expected.

Can you check if one of your plugins is disallowing it?

Maybe you can try #1 here?: https://docs.generatepress.com/article/debugging-tips/

I disabled all of the plugins but GP. It doesn't work. It's not adding the emoji but sticks to the old text.

Hi there.

i assume the emojis are disabled on your install, you could try adding the HTML to load it.
Edit your Copyright text in the footer, and where you want the tomatoe, add this:

<img draggable="false" role="img" class="emoji" src="https://s.w.org/images/core/emoji/14.0.0/svg/1f345.svg">

Bless you, that actually works. However, how do I enable emojis? Isn't that something enabled by default in WP? Or is it a hosting thing?

Ok, i just checked your site, and Emojis are enabled.
I think it may have simply been the pretty emoji you added isn't included in the WP frontend emojis. What i can't explain is why on your install it did not covert it to the flattened emoji. That could be wp-config thing on your server, but i am unsure there.

I understand. This is solved, for now, if it happens again, I'd know that it's the emojis.

Many thanks, everyone!