[Support request] Footer showing incorrectly on pages that have a sidebar.

Home Forums Support [Support request] Footer showing incorrectly on pages that have a sidebar.

Home Forums Support Footer showing incorrectly on pages that have a sidebar.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1017223
    Accounts Payable

    Hi there.

    1) I created a footer in Elementor.
    2) On pages that don’t use the sidebar, the footer shows up fine.
    —– Example URL: Add “/who-we-are/trusted-partners/” to URL provided in Admin section below.
    3) On non-post pages WITH a sidebar, the top part of the footer is missing.
    —– Example URL: Add “/who-we-are/our-story/” to URL provided in Admin section below.
    4) On post pages (all post types (i.e., Blog, Press Releases, White Paper, etc)) WITH a sidebar, the text in the top part of the footer is squished over to the right (exactly in line with the width dimensions of the right side bar).
    —– Example URL: Add “/news/blog/” to URL provided in Admin section below. You can click on any post.

    Please can you advise? Thank you.

    #1017234
    Accounts Payable

    Also, I want to state that with the above-reported issue, I noticed that my right side-bar is no longer flexing to the top of the footer. Now it cuts off after the side-bar content is done, and on longer pages, it doesn’t look so good. Thought I’d include that here since it appears to be related.(?) I have not altered my code for this. In fact, I added the following code in the customizer that I found under issue: “sidebar background colour/container issue


    @media
    (min-width: 768px) {
    .right-sidebar #content {
    display: flex;
    }
    #right-sidebar {
    background-color: #f1f1f1;
    }

    #1017560
    David
    Staff
    Customer Support

    Hi there,

    how did you add the footer to the Site? Was it using a the Elementor Theme templates?

    What if you save the Footer as a template and then Hook the shortcode in place of the GP footer?

    #1017780
    Accounts Payable

    Not a template. Built in Elementor from scratch. Did you visit the site and check those sample pages I provided by chance?

    I tried various hooks last night. Do you have one in specific? Finally had to default to the “WP Footer”; however, when I used the one “After Right SIdebar” it worked, but the footer floated.

    Also, you don’t mention how this may be a contributor, or not to the sidebar color that suddenly started stopping at the end of the sidebar contents.

    Please advise.

    #1017806
    David
    Staff
    Customer Support

    just to confirm – if you remove the Elementor Footer do the issues go away? Would hate to advise a workaround and find out its not the issue.

    #1017847
    Accounts Payable

    Yes – obviously, there is no footer in that case.

    #1018051
    David
    Staff
    Customer Support

    Can you try removing this CSS:

    #right-sidebar {
        background: #f2f1f1;
        height: 100%;
        display: flex;
    }

    And adding this:

    @media(min-width: 769px) {
        #right-sidebar {
            background: #f2f1f1;
            min-height: 100%;
            display: flex;
        }
    
        .right-sidebar .site-content {
            display: flex;
        }
    }
    #1018096
    Accounts Payable

    You’re a frickin GENIUS! Fixed footer, and sidebar both. Thank you so much David!

    #1018161
    David
    Staff
    Customer Support

    Awesome – so glad to be of help.

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