[Resolved] Footer menu is not displayed anymore.

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  • #1280757
    Carsten

    Hi there, my footer menu is not displayed anymore.

    I have created a Footer layout element, and the display roles has been set to entire site.
    I’m not sure about the Disable elements footer settings, it has been marked off, but even as unmarked the footer menu does not appear.

    #1281235
    Leo
    Staff
    Customer Support

    Hi there,

    Can you disable all of your elements first?

    Everytime you run into weird issues like this, some debugging steps are required as these are not default theme issues.

    #1281511
    Carsten

    I disabled all my elements, and published them again, now my mobile navigation is not working.

    So what do you suggest I do, after disabling the elements?

    #1281594
    Leo
    Staff
    Customer Support

    Did the footer menu show up after all the elements were disabled?

    #1281703
    Carsten

    No, the footer menu only shows up, if I choose secondary menu as location

    #1281793
    Leo
    Staff
    Customer Support

    Not sure if I understand. The secondary navigation is unrelated to the footer unless there are some custom functions that link between the two.

    I see the footer now?
    https://www.screencast.com/t/7V1K4Cu9

    Maybe try restoring a backup when it was working if you can’t figure what you’ve done?

    #1282107
    Carsten

    Hi there, like on you own page, I had this element on top of the ‘Made with on Vancouver Island’ footer, I don’t know what you call it, but I call it part of the footer.

    View post on imgur.com

    This menu content used to display like on your page, with these menu pages

    View post on imgur.com

    The point is that it is missing now

    #1282796
    Leo
    Staff
    Customer Support

    Those are the footer widgets.

    What is your global setting in the customizer?

    #1283055
    Carsten

    The footer menu is back

    View post on imgur.com

    I forgot that the menu should be added in a widget, and the only navigation menu widget there is, is for adding a menu in a sidebar. But it is working now.

    The problem is that all GP Premium settings are erased, if the plugin is deactivated, and you forget all about to set these settings back, and where they were. Why can’t the settings be kept, after deactivation, like for other plugins?

    Regards
    Carsten

    #1283141
    Leo
    Staff
    Customer Support

    The problem is that all GP Premium settings are erased, if the plugin is deactivated, and you forget all about to set these settings back, and where they were. Why can’t the settings be kept, after deactivation, like for other plugins?

    That definitely shouldn’t happen – we have never had this issue reported before.

    The settings should be saved when you deactivate the plugin and restored when you reactivate the plugin.

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