- This topic has 12 replies, 2 voices, and was last updated 3 years, 3 months ago by Leo.
-
AuthorPosts
-
May 12, 2020 at 6:53 am #1280757Carsten
Hi there, my footer menu is not displayed anymore.
I have created a Footer layout element, and the display roles has been set to entire site.
I’m not sure about the Disable elements footer settings, it has been marked off, but even as unmarked the footer menu does not appear.May 12, 2020 at 10:29 am #1281235LeoStaffCustomer SupportHi there,
Can you disable all of your elements first?
Everytime you run into weird issues like this, some debugging steps are required as these are not default theme issues.
May 12, 2020 at 2:13 pm #1281511CarstenI disabled all my elements, and published them again, now my mobile navigation is not working.
So what do you suggest I do, after disabling the elements?
May 12, 2020 at 3:06 pm #1281594LeoStaffCustomer SupportDid the footer menu show up after all the elements were disabled?
May 12, 2020 at 4:06 pm #1281703CarstenNo, the footer menu only shows up, if I choose secondary menu as location
May 12, 2020 at 6:38 pm #1281793LeoStaffCustomer SupportNot sure if I understand. The secondary navigation is unrelated to the footer unless there are some custom functions that link between the two.
I see the footer now?
https://www.screencast.com/t/7V1K4Cu9Maybe try restoring a backup when it was working if you can’t figure what you’ve done?
May 13, 2020 at 3:05 am #1282107CarstenHi there, like on you own page, I had this element on top of the ‘Made with on Vancouver Island’ footer, I don’t know what you call it, but I call it part of the footer.
This menu content used to display like on your page, with these menu pages
The point is that it is missing now
May 13, 2020 at 9:12 am #1282796LeoStaffCustomer SupportThose are the footer widgets.
What is your global setting in the customizer?
May 13, 2020 at 11:57 am #1283055CarstenThe footer menu is back
I forgot that the menu should be added in a widget, and the only navigation menu widget there is, is for adding a menu in a sidebar. But it is working now.
The problem is that all GP Premium settings are erased, if the plugin is deactivated, and you forget all about to set these settings back, and where they were. Why can’t the settings be kept, after deactivation, like for other plugins?
Regards
CarstenMay 13, 2020 at 1:03 pm #1283141LeoStaffCustomer SupportThe problem is that all GP Premium settings are erased, if the plugin is deactivated, and you forget all about to set these settings back, and where they were. Why can’t the settings be kept, after deactivation, like for other plugins?
That definitely shouldn’t happen – we have never had this issue reported before.
The settings should be saved when you deactivate the plugin and restored when you reactivate the plugin.
December 30, 2020 at 3:18 pm #1600100CarstenPlease disregard this post, thanks
December 30, 2020 at 3:26 pm #1600107Carstenproblem solved
December 30, 2020 at 5:42 pm #1600200LeoStaffCustomer SupportGlad to hear 🙂
-
AuthorPosts
- You must be logged in to reply to this topic.