Footer does not show on all pages

Hi there,

can you provide a link to your site.
You can edit your original topic and use the Site URL Field to share the link privately.

Hi David
I am still building my site.
How do I go about to give you access, because it is username and password protected?
Regards
Ettienne

You can send them via the Account Issue Form:

https://generatepress.com/contact/

Please include the URL of this topic.

You are using Elementor Canvas on the contact page which removes all the theme's elements (header/footer etc) - hence Canvas.

Thank you for your feedback Leo.
In Elementor I changed the Page layout from Elementor Canvas to Default.
Unfortunately, the footer still does not show in the Elementor preview or in the GP customizer.
The footer does show on all the other pages.
Please help.
I'll appreciate the solution.
Please make sure the footer shows on your side in the preview of Elementor and in the customizer of GP.
Regards
Ettienne

Hmm I'm not seeing anything too obvious here - the entire footer is removed by something.

Does the footer show up if you disable Elementor on that page?

I am sitting with a red face, Leo.
Because I do not know where to disable Elementor for the contact page!
Do you a suggestion?
Thanks for helping.
Ettienne

Sorry I'm not familiar with Elementor at all either.

Can you check with their support?

Maybe they can tell you why the footer isn't showing on that page either and it's working on other Elementor pages.

I'll do so.
Thanks so far, Leo.

No problem :)

Let me know how it goes.

Will do, Leo.

Hi Leo

I checked with Elementor support. Below is their feedback and I quote:

"Upon checking your website I can see there is no Footer template created with Elementor https://prnt.sc/tkhzoa
The footer is in question here is actually generated by your theme GeneratePress theme https://prnt.sc/tki0ar
As we have no control over coding for third-party plugins nor themes, we highly recommend that you report this issue to the support team for this theme so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue."

Please help. What do I now?

Best regards
Ettienne

I really don't see how GP could be the issue here when the footer is showing on other pages which are using Elementor - did you mention that part to them?

Did you figure out how to disable Elementor on that page to test?

Hi Leo

You are 100% right. GP is not the issue.

I am sitting with a bit of a red face because the issue was caused due to the custom code below.
For the Contact page, I didn't add the closing tag of </script>
My mistake. Fortunately, support at Elementor recognised my oversight. The second time around. Because I made a video with Loom.

<script>
jQuery(document).ready(function($) {
var delay = 100; setTimeout(function() {
$('.elementor-tab-title').removeClass('elementor-active');
$('.elementor-tab-content').css('display', 'none'); }, delay);
});
</script>

I use the code for the accordions, so that the first item stays closed when a visitor lands on a page.
Hopefully, this code will not affect the "working" of my site.
I am not familiar with coding. Was a suggestion I found on Google.

You are welcome to comment on the code, specifically if it will interfere with GP.
Or must I ask you by way of a different topic?

Thanks a million for your help. I appreciate it.

Regards

Ettienne