Archived topic
Filling out a form on mobile device, zooms in the page and makes it slide
11 replies · Started by Carsten on July 22, 2019
Hi, when filling out form fields on different pages on a mobile device, the page zoom in to enlarge the fields which are activated.
This causes the page to be off set and out off frame, which again causes the page content to slide around in all directions.
To get all the page content back into the frame of the screen, you have to manually decrease the page.
I have tested this on the Twenty Seventeen theme, which not cause this and with all css deactivated, same result.
So I think this must be caused by GP, how do I solve this issue?
Best
Carsten
Hi there,
Any chance you can link us to the site in question?
You can edit the original topic and use the private URL field.
Let me know :)
Hi Leo, this issue is on mobile only, so you have to test this on a mobile device. Now you have the url, you can check this in the register page.
Thanks
If this is not an option for you, can I email you screen recordings of the issue?
Hmm that is normal behavior as far as I can tell.
So what happens when you use a default twenty series theme? The page doesn't zoom in when you click on the form fields?
No it does not, the content stays inside the frame of the screen. The problem is from a users point of view, that you have to frame the page again on the screen.
Temporarily I changed the theme to Twenty nineteen, so you can se for your self
Hi there,
The site seems to be password-protected. Can you let me know the pass so I can take a look?
Thanks!
Sure
pass: dev
if you need user access, please use:
user: generatepress
pass: generatepress
Thanks
Carsten
Hi again, I discovered that the issue is on iPhone (6s) only, not on Android or iPad, this is really strange.
Perhaps this will explain it?: https://stackoverflow.com/a/6394497/2391422
Let me know :)
Hi Tom, that's an interesting and very plausible explanation, I will look into that, thanks!
No problem :)
