Archived topic
Featured image of some posts not working in blog and post page (mobile only)
7 replies · Started by Jacek on June 23, 2019
Hello,
my featured images are not showing on my blog page and post pages.
The problem concerns only few selected posts and only on mobile devices.
I turned off and turned on all additional plugins, and I cleaned the cache but unfortunately the problem still occurs.
Hi there,
is this on a particular mobile browser or any particular blog page / post?
I am not seeing the issue on iOS. As you're using a lazy loader for the images it sounds most likely to be a cache issue on the device itself.
I used lazy loader for a long time, but this issue happened few days ago. There is no particular browser, it occurs on every browser on android/ios.
I tried upload new (different) file and change featured image. Unfortunately, the problem still occurs.
This is an example of problematic post:
https://www.darmowyprawnik.eu/wzor-sprzeciwu-od-nakazu-zaplaty-w-postepowaniu-upominawczym/
https://www.darmowyprawnik.eu/jak-napisac-odpowiedz-na-pozew-od-firmy-windykacyjnej/
I am not able to replicate this on iOS Chrome or Safari which sort of says the issue must be local either with the browser cache or possibly your ISP caching the content.
Can you try testing on a different wifi or mobile network?
We have already tested it on several devices in different parts of the country. Each smartphone used a different internet provider.
Now all cache and lazy load plugins are disabled.
Is the problem still occurring? I can have one of my colleagues look using their devices
Yes, problem is still occurring.
The site is public, so I do not mind someone else look on it too :)
Hmm does re-uploading the image help?
If not can you try disabling all plugins to see if any of them is causing a conflict?
Might be good to duplicate the problem on a staging server so we can do things to debug.
