Site logo

Archived topic

Feature images are not showing in archive pages

5 replies · Started by shailesh on June 7, 2021

Viewing posts 1–6 of 6

Feature images are not displaying properly on archive pages.

Hi Shailesh,

Can you try disabling ALL plugins except GP Premium to see if it still occurs? To check if it's from a plugin conflict.

If you're using CDNs, can you try disabling them as well?

I've checked your site and there seems to be something turning your images src into base64 images. This normally occurs for users using image optimization plugins. It's worth checking plugins to see what's doing this.

I disable all the plugins except gp premium.
But still all feature images are not showing.
I also try to disable CDN, but after disabling it my site was not accesible.
The error was
"This site can’t provide a secure connection www.(mysite).in uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH".
Now what to do.

Can you keep ALL of them disabled and let us have a look? I still see SG optimizer and ezoic enabled.

Here's the exact issue why your images are not displaying properly.
https://share.getcloudapp.com/QwuAGrN2

The theme doesn't do anything to the images. This src change from the default path/to/image.file to this is something plugins do. Normally for optimization, but it doesn't always go smoothly.

This isn't something the theme does by default so we have to check which one is causing it.

Check SG optimizer and/or ezoic's settings if there are settings related to images. Try disabling them and see if the issue still occurs.

I did a bit of searching and this may be related - https://wordpress.org/support/topic/sg-optimizer-blocking-image-display/#post-12033846

See I pause cloudflare on my site. And all images are displaying properly.
Check at your end too.

See I pause cloudflare on my site. And all images are displaying properly.
Check at your end too.

Yes, it's finally showing properly as shown here - https://share.getcloudapp.com/wbu6kGwn - It's not being turned into a base64 image.

If it starts working when you disabled CloudFlare, there must be a conflict between the SG Optimizer and/or with the other optimizer plugins you're using with CloudFlare.

These plugins and CDN services, are third-party addons. Their respective functionalities are outside of the theme's control.

Unfortunately, it's out of our scope of support. We recommend contacting their support on which is the best approach to this.

This archived topic is closed to new replies.