[Resolved] Feature Image and URL format

[Enrico]

Hello everyone !
I configured the Feature Image for the main page of the website.

But something is happening that I am unable to resolve.

If I share the url below, the image appears correctly on the share:

https://lousamagica.com

But if I copy the url in the browser and paste it on facebook or whatsapp to share, it automatically comes with a “/” at the end of the url, and the image changes:

https://lousamagica.com/

I searched the GP and saw that this image is the one that is selected as the website’s Favicon. So as I understand it, when the url has the “/” at the end, it indicates that there is no Feature Image selected and takes the favicon image.

If anyone can give any help I will be grateful.

[Elvin]

Hi,

I’m not sure I understand what you mean.

Can you provide any screenshots or screen recording of the issue?

I tried sharing the site url with and without “/” and it is both displaying the same image (the one with the maze).

A wise man once said:
"Have you cleared your cache?"

[Enrico]

Hello Elvin!

Yes, the image with the maze is the correct image.

I tried sharing on Facebook at this point and it’s really ok.

Only when sharing on WhatsApp is the problem occurring:

Correct image – Without “/”
https://profiler.com.br/projetos/lousamagica/right.png

Wrong image – With “/”
https://profiler.com.br/projetos/lousamagica/wrong.png

[Elvin]

Strange.

I’ve tested the url with and without the “/” on WhatsApp mobile and windows version and they display the same thing.

Windows version(with “/”): https://share.getcloudapp.com/kpuNE64v

Mobile version (with “/” on Android): https://share.getcloudapp.com/Wnul4kmP

Can you try it on other devices?

A wise man once said:
"Have you cleared your cache?"

[Enrico]

Ok I did the test on another device and it worked.

I believe it was cache … thanks for the cordial and fast service as always.

[Elvin]

I believe it was cache … thanks for the cordial and fast service as always.

Ah right yeah that’s probably it.

No problem. Glad to be of any help. 😀

A wise man once said:
"Have you cleared your cache?"

[Author]

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