Archived topic
Feature Image and URL format
5 replies · Started by Enrico on November 24, 2020
Hello everyone !
I configured the Feature Image for the main page of the website.
But something is happening that I am unable to resolve.
If I share the url below, the image appears correctly on the share:
But if I copy the url in the browser and paste it on facebook or whatsapp to share, it automatically comes with a "/" at the end of the url, and the image changes:
I searched the GP and saw that this image is the one that is selected as the website's Favicon. So as I understand it, when the url has the "/" at the end, it indicates that there is no Feature Image selected and takes the favicon image.
If anyone can give any help I will be grateful.
Hi,
I'm not sure I understand what you mean.
Can you provide any screenshots or screen recording of the issue?
I tried sharing the site url with and without "/" and it is both displaying the same image (the one with the maze).
Hello Elvin!
Yes, the image with the maze is the correct image.
I tried sharing on Facebook at this point and it's really ok.
Only when sharing on WhatsApp is the problem occurring:
Correct image - Without "/"
https://profiler.com.br/projetos/lousamagica/right.png
Wrong image - With "/"
https://profiler.com.br/projetos/lousamagica/wrong.png
Strange.
I've tested the url with and without the "/" on WhatsApp mobile and windows version and they display the same thing.
Windows version(with "/"): https://share.getcloudapp.com/kpuNE64v
Mobile version (with "/" on Android): https://share.getcloudapp.com/Wnul4kmP
Can you try it on other devices?
Ok I did the test on another device and it worked.
I believe it was cache ... thanks for the cordial and fast service as always.
I believe it was cache … thanks for the cordial and fast service as always.
Ah right yeah that's probably it.
No problem. Glad to be of any help. :D