[Resolved] Favicon for media files

[Jeff]

Is it possible to have the favicon show on media files opened from the site, similar to https://docs.generatepress.com/wp-content/uploads/2018/07/hooks-postspage.png? In both Chrome and Opera, for my site in general, the favicon is working fine; but for media files, a generic icon shows instead. Based on things I’ve read, I tried removing the site icon in the customizer and loading it to the site’s root folder, but that didn’t help.

GP is awesome, and I love all the online support! My apologies if I’ve overlooked an existing solution to this.

[Leo]

Hi there,

Not sure if I fully understand.

Can you double check the URL field?

Thanks 🙂

[Jeff]

The info I sent in the URL field included the home page (where the favicon works correctly) and an image URL (where the favicon does not work correctly). The site is in development and so is password protected; so I included login info, too. If that does not clear things up, please let me know how to securely re-send that information.

Thanks!

[Leo]

I see a bunch of random letters which makes it very hard to read.

Can you edit that field so it only includes the URL of the page in question, then send in the login info using Account Issue here:
https://generatepress.com/contact/

Please include the following information:
– The URL of this topic.
– Username and password.

[Jeff]

Done. Sorry for all the %20’s. : )

[Leo]

Sorry I’m still confused what the question is.

When I use the link and the info you provided, all I see is a logo image?

Can you explain a bit more?

[Jeff]

In the browser’s tabs, look at the favicon for that link, then the favicon for the site’s home page. I’d like site’s favicon to show everywhere, including on media pages, like it does on the homepage.

[Tom]

We add the favicon.ico file to the root directory of our website via FTP/File Manager. This makes it so the favicon works regardless of the page we’re viewing.

Let me know if you need more info 🙂

[Jeff]

Thanks for the response. Is it as simple as putting the favicon.ico file in the root directory and removing the site icon in the customizer? That’s what I already tried, but it didn’t work. Wondering whether there’s more to it or if I just did it incorrectly.

Thanks.

[Tom]

Simple as that. You may need to clear your browser cache/check in incognito mode.

[Jeff]

Thanks! I thought I cleared all caches, etc., but apparently not. I’ll try again and let you know if I figure out where I went wrong.

[Tom]

Sounds good 🙂

[Jeff]

Turns out this was indeed user error. Long story short, I made a mistake in FTP. Everything is working as intended now.

Thanks so much for your patience and help. As I mentioned up front, I love GP, and I’ve always appreciated all the support documents on your site. Now I can add to that gratitude for being supported directly!

[Tom]

Awesome! Glad it’s working now 🙂

Thank you!

[Taaj]

Hey Tom,
I do need more info. How do I add the favicon.ico file to the root directory of my website. The favicon file I added via the customizer was a .png file not a .ico.

[Author]

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