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[Resolved] Fav icon not showing on mobile version

Home Forums Support [Resolved] Fav icon not showing on mobile version

Home Forums Support Fav icon not showing on mobile version

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1488074
    Steven

    Hi there,

    I´ve uploaded a favicon to my site in the customizer. It displays on desktop version but it doesn´t show up on mobile and I get my hosting company icon instead.

    Thank you

    Steven

    #1488149
    David
    Staff
    Customer Support

    Hi there,

    can you provide a link to you site so i can see if theres an issue?

    #1488159
    Steven
    #1488169
    David
    Staff
    Customer Support

    Hi there,

    i can see the same icon on my desktop and mobile browsers.
    Maybe a browser caching issue ?

    #1489807
    Steven

    Hi David,

    Do you get the black and white icon or the hosting provider icon?

    I´ve cleared the cache from my web browser, hosting provider and also from WP Super Cache, but still don´t get the icon on mobile

    #1489894
    David
    Staff
    Customer Support

    I got the Black icon with a white ‘O’ on all devices. Is that correct ?
    Can you check on a different network – as routers/ISPs may also be doing some page caching.

    #1490821
    Steven

    Yep! That’s the icon! Ok, I’ll check on a different network and let you know.

    Many thanks David!

    #1490911
    Leo
    Staff
    Customer Support

    I can see the icon as well 🙂
    https://www.screencast.com/t/pPdU8RH3aQF

    #1497449
    Steven

    I can now see it too on all devices, so that´s it now solved!

    Many thanks for your support David & Leo!

    #1497499
    Leo
    Staff
    Customer Support

    Glad we could help 🙂

Viewing 10 posts - 1 through 10 (of 10 total)
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