- This topic has 11 replies, 4 voices, and was last updated 6 years ago by
Tom.
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AuthorPosts
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November 8, 2017 at 4:57 pm #418990
Coen
Hi Wizzards,
I wanted to update to 1.5 and then I got an “Unauthorized” message because indeed the URL has changed since the license key was activated. So as per instructions I deactivated the key and activated it again. And then when I wanted to upgrade the plugin
— BOOM
I cannot acces my site anymore.
I get a big connection error screen:
This site can’t be reached
landcruisingadventure.com refused to connect.Questions:
– How can this happen?
– What can I do to solve it?
– How can I prevent it from happening again?—C
November 8, 2017 at 5:00 pm #418991Tom
Lead DeveloperLead DeveloperHi there,
So this happened once you initiated the update again, once you had re-saved your license key?
I was able to access your site – is it only the backend that’s down?
November 8, 2017 at 5:08 pm #418996Coen
Hi Tom,
I just went in via FTP and deactivated the GP-Premium.
So I can go in as well… just now..
What is my following action?
November 8, 2017 at 5:10 pm #418997Tom
Lead DeveloperLead DeveloperWhat happens when you re-activate GP Premium?
November 8, 2017 at 5:11 pm #418999Coen
Okay… Just went ahead an activated the plugin again and updated successfully to 1.5
Pfew…
I don’t like these kind of things! 🙁
—CNovember 8, 2017 at 5:16 pm #419002Tom
Lead DeveloperLead DeveloperVery strange, hopefully just a random one off thing.
Let me know if you run into any other issues 🙂
November 8, 2017 at 5:31 pm #419013Coen
Will do. Great work!
November 10, 2017 at 1:23 pm #421110John
I am sorry to have to ask for help updating from GP Premium 1.4.3 to the latest version.
(How is everyone else able to make this work? What am I missing? How can I have survived this long if I am that much less capable then everyone else?)
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All attempts at updating produce the error message: “Briefly unavailable for scheduled maintenance. Check back in a minute.”
The site is unavailable until I delete “.maintance” from the root directory.
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On my plugins page, under GP Premium, the update link is
http://localhost/gp3/wp-admin/update.php?action=upgrade-plugin&plugin=gp-premium%2Fgp-premium.php&_wpnonce=afb45919dc
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I am running the site under localhost, Windows 7 64 bit Premium Service Pack 1, MySQL 5.7, Apache 2.4, WordPress 4.8.3
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Below are details:
I tried to update from version 1.4.3 to newest version. The error message: “Briefly unavailable for scheduled maintenance. Check back in a minute.”
I signed out of my site
I remove “.maintance” from the site’s root directory.
I logged on to my site.
I tried again to update from version 1.4.3 to newest version. The same error message appeared.
So I again Logged off > removed “.maintance” > Logged on.
On the 3rd try the GP Premium plugin again did not update. The error message, under “GP Premium” on the plugin page, was: “Update Failed: Connection lost or the server is busy. Please try again later.”
I logged out > logged in > “Briefly unavailable…” > Logged out > removed “.maintance” > Logged in.
I read November 8, 2017 at 4:57 pm #418990, Coen: (deactivate and then reactivate).
So this time I tried deactivating GP Premium 1.4.3 and then activating it.
Attempted to up date > Failed again “Update Failed: Connection lost or the server is busy. Please try again later.”
I would greatly appreciate help.
NOTE: Does WordPress think it is cute to display the mocking error message “Briefly unavailable…” when in the real world the site will never be available until repaired?November 10, 2017 at 3:26 pm #421192Tom
Lead DeveloperLead DeveloperInteresting, it could be because you’re running WordPress on Windows 7. Perhaps the plugin mentioned here will help?: https://docs.generatepress.com/article/updating-issues/#could-not-copy-file
November 10, 2017 at 5:11 pm #421244john770
John,
Another idea, since you don’t mention that point:
Did you flush your browser cache, or, if so but without effect, any plugin cache in use?November 11, 2017 at 6:21 am #421586John
I am grateful for the suggestions. Thanks for telling me about the Windows Compatibility Fix plugin. Thanks for the reminder about flushing the browser cache. I did flush the browser cache.
I used pale moon 25.7.1 for the first tries. I next tried FireFox 56.0 and had the same failure. (I use Linux Mint 18.2 (Ubuntu 16.04) usually. My wife wants me to build a site she can pretty much manage on her own, under Windows 10.)
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What worked for me was to uninstall GP Premium 1.4.1, log out of the WordPress site, log back into the WordPress site, THEN install GP Premium 1.5.1 as a new plugin, AND go back to the all plugins page to activate GP Premium 1.5.1.
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Details:
To update GP Premium from 1.4.1 to 1.5.1
Deactivate, then delete GP Premium 1.4.1.
Log out of WordPress site.
Log in to WordPress site.
Install GP Premium as a new plugin, but do NOT activate from the new plugin page.
Go to all plugins page.
Activate GP Press 1.5.1 from all plugins page.
NOTE:
I tried deleting GP Premium 1.4.1, and then installing new plugin GP Premium 1.5.1, without logging out. But when I did that the all plugin page showed GP Premium was version 1.4.1 and had a message to “update to GP Premium 1.5.1.” Something was wrong, but I had wasted too much time getting the update to work so I just did as described under “Details” and did not investigate further.
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I have the Elementor Pro 1.9.5 plugin installed. Elementor has previously caused problems and I would have next tried uninstalling Elementor and Elementor Pro then doing the GP Premium 1.5.1 update. But when I got to something that worked, I stopped.November 11, 2017 at 9:32 am #421802Tom
Lead DeveloperLead DeveloperVery strange – thanks for posting what worked for you. Looks like you just had to manually update – possibly due to being on Windows 7.
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