[Resolved] Excerpts stopped working

[Bill]

Hello,

Since upgrading to Gutenberg, new post excerpts seemed to stop working on the blog page (I just added one). I inserted a Read more tag and it works that way but the posts created before Gutenberg work fine.

Thanks!

[Leo]

Hi there,

I’m unable to duplicate this and haven’t had this issue reported.

Can you remove the read more tag so I can try to locate the issue?

Let me know 🙂

[Bill]

Sure! I just removed the tag. It is the latest blog and the excerpt disappeared once I removed the tag.

[Leo]

Can you make sure there is nothing added in the excerpt meta box?
https://www.wpbeginner.com/plugins/add-excerpts-to-your-pages-in-wordpress/

Make sure there is no space or anything.

[Bill]

Yes, I don’t have anything in the excerpt box.

[Leo]

There isn’t space like this?
https://www.screencast.com/t/YDY8onZG1

One other user had the issue and this was the problem.

That’s the only reason I can think of.

[Bill]

No. I just double checked.

[Leo]

Ok. Can you disable all plugins except GP Premium and send us the login access to the dashboard?

You can use Account Issue form here:
https://generatepress.com/contact/

Please make sure to reference this topic URL.

And can we create a couple test posts if we need to test?

Thanks!

[Bill]

Thank you, Leo. I just emailed the info.

[Leo]

So looks like it’s something specific to that post.

Were you using any sort of third-party block plugin in there?

I see this error when editing the post:
https://www.screencast.com/t/vzrKEQfaD

I also created a test post and the excerpt is working correctly:
https://www.screencast.com/t/c7dpEYumgSp

I left it in there so you can check.

Let me know 🙂

[Bill]

Hmmmm…strange. I don’t use a 3rd party block plugin. I just converted to HTML and all worked.
Thank you for looking at this.

[David]

FYI that block came from here:
https://wordpress.org/plugins/tinymce-advanced/

[Bill]

Thanks!
I will dig deeper into that.

[Leo]

Might be good to report it to their support.

Hopefully they already know…

[Bill]

Ok, I see it added the string

<!– /wp:tadv/classic-paragraph –>

Once I removed it, all worked perfectly.

[Author]

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