[Resolved] Excerpt not showing After adding custom code

[Sameer]

Hello,

I have added the Excerpt code from Documentation but the blog isn’t showing the excerpts, it’s just showing the Read More button like this

https://prnt.sc/n0tcjo

[Leo]

Hi there,

Just to make sure, the code is only needed if you are using the custom excerpt metabox.

Otherwise you can just use the customizer option:
https://docs.generatepress.com/article/blog-content-layout/

Can you first confirm this first?

Thanks!

[Sameer]

Yes, I tried customizing. When i select the “Excerpt” option it’s showing blank on Homepage, like i have shown in the image, when i choose the “full content” option it’s showing full content.

I’m not able to show excerpts even after adding the code.

[Leo]

Can you do the following:

– Remove the custom code

– Set the option in the customizer to excerpt with some word counts.

– Link me to the page in question. You can edit the original topic and use the private URL field.

Thanks!

[Sameer]

Removed the custom code

Set the Excerpt option – http://prntscr.com/n1ay8c

Yet, it’s not working. also, added the site url

[Leo]

Hmm can’t see anything obvious but you can see it’s working in the original site:
https://gpsites.co/marketer/

Can you try disabling all plugins except GP Premium?

Let me know 🙂

[Sameer]

Still not working, i disabled every other plugin except the GP Premium plugin.

[Leo]

Very weird. I’m unable to duplicate this.

Can you send me the admin access to your site through Account Issues here?
https://generatepress.com/contact/

Make sure that

– Absolutely no custom functions added.
– No plugins activated other than GP Premium.
– Use the parent theme.
– Include the URL of this topic in the Account Issue form.

Thanks!

[Sameer]

I just did, please check

[Leo]

Can you make sure this is done as suggested above?

No plugins activated other than GP Premium.

[Sameer]

Yes, i have done it now.

[Leo]

You have some empty spaces entered in the custom excerpt:
https://www.screencast.com/t/YDY8onZG1

I removed it for you in the “Deleted” post and you can see it’s now working.

[Sameer]

Yeah, it seems to be working now. Also, can you delete the above comment or just edit the Post title you mentioned ? I’ll mark it as resolved

[Leo]

Done 🙂

[Sameer]

Thank you

[Author]

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