- This topic has 18 replies, 2 voices, and was last updated 1 year, 7 months ago by Leo.
March 21, 2019 at 10:18 am #845873Sameer
I have added the Excerpt code from Documentation but the blog isn’t showing the excerpts, it’s just showing the Read More button like thisMarch 21, 2019 at 2:20 pm #846022LeoStaffCustomer Support
Just to make sure, the code is only needed if you are using the custom excerpt metabox.
Otherwise you can just use the customizer option:
Can you first confirm this first?
Thanks!March 21, 2019 at 10:26 pm #846240Sameer
Yes, I tried customizing. When i select the “Excerpt” option it’s showing blank on Homepage, like i have shown in the image, when i choose the “full content” option it’s showing full content.
I’m not able to show excerpts even after adding the code.March 21, 2019 at 10:32 pm #846244LeoStaffCustomer Support
Can you do the following:
– Remove the custom code
– Set the option in the customizer to excerpt with some word counts.
– Link me to the page in question. You can edit the original topic and use the private URL field.
Thanks!March 21, 2019 at 10:40 pm #846246Sameer
Removed the custom code
Set the Excerpt option – http://prntscr.com/n1ay8c
Yet, it’s not working. also, added the site urlMarch 22, 2019 at 8:38 am #846697LeoStaffCustomer SupportMarch 22, 2019 at 8:57 am #846710Sameer
Still not working, i disabled every other plugin except the GP Premium plugin.March 22, 2019 at 9:19 am #846723LeoStaffCustomer Support
Very weird. I’m unable to duplicate this.
Can you send me the admin access to your site through Account Issues here?
Make sure that
– Absolutely no custom functions added.
– No plugins activated other than GP Premium.
– Use the parent theme.
– Include the URL of this topic in the Account Issue form.
Thanks!March 22, 2019 at 9:44 am #846748Sameer
I just did, please checkMarch 22, 2019 at 9:52 am #846758LeoStaffCustomer SupportMarch 22, 2019 at 10:53 am #846819Sameer
Yes, i have done it now.March 22, 2019 at 11:03 am #846832LeoStaffCustomer SupportMarch 22, 2019 at 11:06 am #846837Sameer
Yeah, it seems to be working now. Also, can you delete the above comment or just edit the Post title you mentioned ? I’ll mark it as resolvedMarch 22, 2019 at 11:08 am #846838LeoStaffCustomer SupportMarch 22, 2019 at 11:09 am #846841Sameer
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