[Support request] excerpt missing after posts imported

Home Forums Support [Support request] excerpt missing after posts imported

Home Forums Support excerpt missing after posts imported

  • This topic has 7 replies, 4 voices, and was last updated 5 years ago by Leo.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #874750
    Michael

    Hi,

    I have a problem with post excerpts not displaying. I have imported the posts from this site https://www.motion-health.com.au/blog into this site https://www.motion-health.com.au (The main site wasn’t originally wordpress, I have taken over the site and plan to import all the posts and then delete the separate blog site).

    The posts imported just fine, but there are no excerpts displaying, unless I make NEW posts – which I really want to avoid doing. I am using generatepress and elementor. I have tried both WP show posts plugin + the elementor posts widget and get the same result with both.

    So, what’s the deal? Thanks in advance!

    #875024
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    It doesn’t look like that site is using GP?

    Not sure why excerpts wouldn’t be working – something could have corrupted in the import process maybe?

    #876103
    Michael

    Thanks Tom. It must be an import issue. The destination site is definitely using GeneratePress (it’s the only theme I use these days) https://www.motion-health.com.au/

    It’s a bummer because it means I will need to manually bring the posts across.

    #876404
    David
    Staff
    Customer Support

    Hi there,

    the link you provided is not GP. The style sheet says Baskerville. Please confirm the link so we can take another look.

    #876975
    Michael

    Hi David. This site https://www.motion-health.com.au/ is definitely Generatepress.

    This site https://www.motion-health.com.au/blog/ is baskerville.

    I am trying to import the posts from the /blog site into the main site. The site has the blog as a separate installation – which I am trying to change by importing the posts from the /blog site and putting them in the main site https://www.motion-health.com.au/

    My problem is that the excerpts aren’t displaying in the imported posts. I think somehthing is going wrong with the export/import

    Any help would be much appreciated!

    #877012
    Leo
    Staff
    Customer Support

    I’m confused.

    So can you guide us to GP’s Blog page so we can see the issues?

    Let us know 🙂

    #877015
    Michael

    Sorry guys. I know it’s confusing. here is my test blog page which shows the posts (without excerpts) and some test posts (with excerpts)

    https://www.motion-health.com.au/blog-new/

    #877021
    Leo
    Staff
    Customer Support

    Those are created with Elementor so the customizer options won’t be able to control them.

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