[Support request] Error with woocomerce and GP premium

Home Forums Support [Support request] Error with woocomerce and GP premium

Home Forums Support Error with woocomerce and GP premium

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #744578
    Diogenes

    Hi.

    Install woocommerce on my website, when I try to access the woocommerce Setup Wizard, this error appeared:

    sorry you are not allowed to access this page

    Disable all the plugins, and activate them one by one. The conclusion is that the error occurs with the GP Premium plugin.

    I would appreciate any help you could give me.

    Note: My version of wordpress is the last one: 4.9.8

    #744816
    David
    Staff
    Customer Support

    Hi there,

    hmmm i’ll check with Tom. But for the time being could you disable GPP, do the set-up wizard and then re-activate GP?

    #744994
    Diogenes

    Ok, for now I did it like that, thanks.

    #745114
    Tom
    Lead Developer
    Lead Developer

    That’s strange – nothing in GP should affect the setup wizard.

    I’ll take a look at it.

    #747046
    Tom
    Lead Developer
    Lead Developer

    Confirmed bug. The Site Library disables the setup wizard to prevent an issue when importing WooCommerce sites.

    There isn’t much of a workaround except to have the Site Library turned off by default (like other modules), which I’ve done in GPP 1.8.

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.