[Support request] Error when editing color codes on additional CSS

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  • This topic has 3 replies, 2 voices, and was last updated 1 year ago by Leo.
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  • #1013069
    Desiree

    I’m receiving an error “Looks like something’s gone wrong. Wait a couple of seconds, and then try again.” when I publish/save draft after changing color codes in the additional CSS. The colors I’m changing are not in the traditional colors tab or any other tab. Additional CSS is the only place I see a way to change these three. Please assist.

    #1013076
    Leo
    Staff
    Customer Support

    Hi there,

    The Additional CSS field is a WordPress core feature so the theme wouldn’t interfere with it.

    Can you first make sure there is no syntax error in your CSS code?
    https://jigsaw.w3.org/css-validator/

    If that doesn’t help, try disabling all plugins to test if there are any conflicts.

    #1013237
    Desiree

    No errors on jigsaw website. After deactivating all plugins nothing changed. Still recieving error when replacing site library theme colors with my own color codes.

    #1013706
    Leo
    Staff
    Customer Support

    So if you remove the code and click save, there are no errors?

    If so what happens if you temporarily switch to a WordPress default twenty series theme?

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