Archived topic
Error when active license?
3 replies · Started by Mr Calvert on August 13, 2021
Hello I was add my license. But when I click Save it show error like image: https://ibb.co/4V1jfdZ
This error status: "There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress."
I was read your post https://docs.generatepress.com/article/license-key-activation-issues/
I sure 100% my hosting was turn on cURL PHP. You can check with this: https://senbeclothing.com/info.php
But it not useful. Can you help me resolved that probem?
Hi there,
Can you provide your IP address so we can check if it's blocked on our end?
Let me know :)
45.252.248.23
This is my IP
Hi there,
This IP is not blocked on our server.
Can your host provide a traceroute from your server to generatepress.com? This should give us some more details on where the failure is happening.
