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Error occurs while giving spacing in mobile in post.

5 replies · Started by BIJAL on September 2, 2021

Viewing posts 1–6 of 6

I have given my problem in video format. Request to open the given link

open link

Hi there,

can you temporarily disable all other plugins aside from GP Premium and GenerateBlocks to see if there a plugin conflict?

Sir there is a problem in a page on our website.
The problem is that if we edit that page, that page is shown. But if we preview it, instead of that page, the category of the link added to it appears. Please let us know how this can be fixed. (Video has also been sent to you as a link to better understand.)

Click here to watch the video : click here

That's quite unusual.

Have you tried David's suggestion?

That's done as part of debugging process. Does the issue still occur when ALL plugins except GB and GP Premium are disabled?

As for that page specifically:

I'm not exactly sure what the condition is but your static page is being redirected to an archive page.

It looks like your site has some sort of redirection plugin or code snippet.

No sir this problem occurs even if there is no redirected plugin. For some time now, this has been happening in two or three pages.

Hi there,

No sir this problem occurs even if there is no redirected plugin

Sounds like you only deactivate the redirected plugin?

If so, can you disable all plugins and switch to parent theme if you are using a child theme to test?

If you can provide login to dashboard, we can have a look then :) You can use the private info field.

If this is a live site with traffic, I would recommend creating a staging site to do the testing.

Let me know :)

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