[Resolved] Error Message for Posts and Pages

Home Forums Support Error Message for Posts and Pages

  • This topic has 5 replies, 2 voices, and was last updated 12 months ago by Leo.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1022631
    Taylor

    I am receiving an error message any time I open a post or page to edit it. The message reads “The editor has encountered an unexpected error.” I have cleared the cache. There are no themes or plugins that need to be updated. I have deactivated a plugin that has caused problems in the past. I’m not sure what to do now.

    There are options next to the error message: attempt recovery, copy post test, and copy error. I have clicked the Attempt Recovery button, but nothing happened.

    #1022632
    Leo
    Staff
    Customer Support

    Hi there,

    Have you tried disabling all plugins except GP Premium to eliminate any plugin conflicts?

    Let me know 🙂

    #1022641
    Taylor

    It looks like it is the Riddle Quiz Maker plug causing the error. When I deactivated that plug in, the error message was gone. There is no update for this plug in. I still need to use the plug in. What should I do so I can reactivate the plug in?

    #1022695
    Leo
    Staff
    Customer Support

    You’d need to check with the plugin support or find an alternative plugin unfortunately.

    #1022719
    Taylor

    Ok. Thank you.

    #1022735
    Leo
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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