Archived topic
Error importing "Dispatch" layout from library
13 replies · Started by Julien on September 29, 2021
Hello, I just took the premium version of the theme and I wanted to import the "Dispatch" layout that is in the library to save time and change some details afterwards. The problem is that I don't quite have the layout I should have, I don't have the articles highlighted, as well as the import content such as the articles to get an overview of the site.
I also have this error message on the homepage "Warning: Attempt to read property "ID" on null in /home/clients/4204e5aa9da7aa792e6ce371311a5e2b/sites/gengeek.fr/wp-content/plugins/wp-show-posts/wp-show-posts.php on line 565"
(Sorry for my bad English, I use a translator)
Sincerely, Julien.
Hi Julien,
When you import the site template, did you choose both Import Theme Options& Import Demo Content like this?
https://www.screencast.com/t/K09rD0g8roA
Any chance you can link us to the site in question?
You can use the private information field.
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Let me know :)
Yes, the boxes are well checked. When I validate the operation, the loading round turns infinitely, even an hour after the start of the import.
The login link only leads me to the maintenance page not the WP login page:
https://www.screencast.com/t/g0Zgn31t
Can you confirm?
Sorry, I just turned off maintenance mode
Can I give a try to import the Dispatch site template?
Let me know :)
Yes, you can
I just tried and the site importing has been completed.
Take a look :)
Great, thank you, what was the problem?
You are welcome :)
I imported it smoothly without any error.
So I guess it might be a issue occurs locally on your side, not sure what it is though.
Okay, thank you for your help
You are welcome :)
Sorry it's me again. I'm currently having a big problem with my first site (which doesn't use your theme). So I decided to install your WordPress theme to fix the problems, and I still wanted to install "Dispatch" to save time, except that the import still does not work at home. I tried to export the data from the site, the one where you managed to import "Dispatch" correctly, to import it to my first site. Unfortunately this does not work either, possible that you import "Dispatch" correctly on my site, as for my second site?
Sincerely, Julien.
Hi Julien,
I logged in once and tried to import, didn't work neither.
Can you try disable all your plugins except GP Premium then try to import again?
If still doesn't work, can you do the further debugging in the below article?
https://docs.generatepress.com/article/error-codes-importing/#further-debugging
Let me know :)
