Home › Forums › Support › Error after updating to GP 1.7 and activating Elements This topic has 5 replies, 2 voices, and was last updated 5 years, 7 months ago by Tom. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts August 15, 2018 at 12:28 am #648762 Thomas Hi. After doing this i get a error when going into control panel and theme custimizer. https://juletorvet.dk/wp-admin/customize.php?return=%2Fwp-admin%2Fthemes.php%3Fpage%3Dgeneratepress-site-library The screen is empty with a angry smily saying: Websiden på https://juletorvet.dk/?customize_changeset_uuid=6afd14ee-69b6-4685-ac36-6a041aa5e0aa&customize_theme=generatepress&customize_messenger_channel=preview-0 kan være midlertidigt nede, eller også er den permanent flyttet til en ny webadresse. Translated: Website on https://juletorvet.dk/?customize_changeset_uuid=6afd14ee-69b6-4685-ac36-6a041aa5e0aa&customize_theme=generatepress&customize_messenger_channel=preview-0 can be temporaly down, or permanent moved. So now i can not edit my website anymore. August 15, 2018 at 12:30 am #648764 TomLead Developer Lead Developer Hi there, This error is only in the Customizer? Can you check your error_log file on your server for any more specific errors? August 15, 2018 at 12:52 am #648796 Thomas Hi. I have the plugin HyperCache installed. I tried to empty the cache – no cigar. I tried to deactivate the plugin – that worked! So perhaps there is a general problem with caching plugins? August 15, 2018 at 8:18 am #649327 TomLead Developer Lead Developer There shouldn’t be any issues with that. What happens if you activate it now? Problem persists? What about if you turn GP Premium off? August 15, 2018 at 1:51 pm #649771 Thomas weird. After installing and activating HyperCache again, all works…. August 15, 2018 at 4:14 pm #649920 TomLead Developer Lead Developer Very weird – glad it’s working now 🙂 Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In