- This topic has 20 replies, 3 voices, and was last updated 1 year ago by Tom.
September 2, 2019 at 2:09 pm #999466Victor
When this personalizing the site I can not see the preview of the changes.
Shipping attached image.September 2, 2019 at 2:10 pm #999467VictorSeptember 2, 2019 at 2:13 pm #999470LeoStaffCustomer SupportSeptember 2, 2019 at 2:17 pm #999476Victor
Already deactivate all, except Really Simple SSL, but the problem continuesSeptember 2, 2019 at 2:20 pm #999477LeoStaffCustomer Support
Can you try another browser or incognito mode to see if there is a browser conflict?
Next thing to check is the memory limit:
Let me know 🙂September 2, 2019 at 2:28 pm #999479Victor
The same happens in another browser, in normal and incognito mode. But in others websites that changed the theme I don’t have that problemSeptember 2, 2019 at 2:36 pm #999484LeoStaffCustomer SupportSeptember 2, 2019 at 3:17 pm #999501Victor
I already increased the limit to 1024 MB, but the problem continuesSeptember 2, 2019 at 3:36 pm #999505LeoStaffCustomer Support
So just to make sure, the customizer loads find when using a twenty series WP theme?
If so can you provide dashboard access with all other plugins disabled for me to have a look?
You can send the dashboard access using Account Issue here:
Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.September 2, 2019 at 3:43 pm #999511VictorSeptember 2, 2019 at 4:01 pm #999517LeoStaffCustomer SupportSeptember 2, 2019 at 4:27 pm #999532VictorSeptember 2, 2019 at 4:39 pm #999534LeoStaffCustomer Support
Hmm I tried another browser and it also worked.
I have a feeling it’s a browser issue. What browser are you using?
Can you try chrome incognito mode?
Do you happen to have another device to test?
Let me know 🙂September 2, 2019 at 4:54 pm #999540Victor
Firefox and ChromeSeptember 2, 2019 at 5:05 pm #999541
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