[Support request] ERR_TOO_MANY_REDIRECTS After upgrading

[Pablo]

After upgrading to version 1.3 only in the home page, not in the others, does not load and the following message: ERR_TOO_MANY_REDIRECTS. I’ve tried disabling all the plugins but it’s still the same. The only solution given by the administrators of the hosting is to reload the page with a version before the update. Can you help me?

[Tom]

Hmm, that’s strange. No other reports of this since the latest update.

Rolling back isn’t really a solution, especially since GP doesn’t do any kind of redirecting whatsoever.

Do you have any other servers you can test the update on? I’m assuming there’s some sort of issue with your hosting.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Jeroen]

Hi i have exactly the same issue. My homepage gives the error ERR_TOO_MANY_REDIRECTS if i try to load it. I can only see it in preview mode. Do you know what i need to ask my provider to change? A certain setting maybe?

[David]

Hi there,

just contact your hosting provider – tell them the error and ask them to look at why it is happening.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[elusive2k]

Hi Pablo,

You could try to rename the .htaccess file in public_html
I have seen that this could resolve some issues.
You could also try to upload the newest version of wordpress, make sure you dont overwrite the wp-content directory! And be sure to have a backup.

Kind regards,

Kumar

[César]

Hello Pablo,

I was have a similar issue in the past, only occurs when i work with Chrome, try to delete temp files in chrome and privacy-history data and try it again, in my case works fine.

[Jeroen]

Hi, i contacted my host provider and it had something to do with a code in the wp-config.php file.

If you installed wordpress due to an automatic installer (not manual) it could be that your provider writes down this code in the file:

if (isset($_SERVER[‘HTTP_X_TRANSIP_TRANSURL’])) {
define(‘WP_SITEURL’, ‘http://’ . $_SERVER[‘HTTP_HOST’] . ‘.transurl.nl’);
define(‘WP_HOME’, ‘http://’ . $_SERVER[‘HTTP_HOST’] . ‘.transurl.nl’);
} else {
define(‘WP_SITEURL’, ‘http://’ . $_SERVER[‘HTTP_HOST’]);
define(‘WP_HOME’, ‘http://’ . $_SERVER[‘HTTP_HOST’]);
}

You have to replace it for this code:

if (isset($_SERVER[‘HTTP_X_TRANSIP_TRANSURL’])) {
$_SERVER[‘HTTP_HOST’] = $_SERVER[‘HTTP_HOST’] . ‘.transurl.nl’;
}
define(‘WP_SITEURL’, ‘http://’ . $_SERVER[‘HTTP_HOST’]);
define(‘WP_HOME’, ‘http://’ . $_SERVER[‘HTTP_HOST’]);

If you installed wordpress manually and you have also this problem, try this. Download your wp-config.php file and add the following code to the file:

if (isset($_SERVER[‘HTTP_X_TRANSIP_TRANSURL’])) {
$_SERVER[‘HTTP_HOST’] = $_SERVER[‘HTTP_HOST’] . ‘.transurl.nl’;
}
define(‘WP_SITEURL’, ‘http://’ . $_SERVER[‘HTTP_HOST’]);
define(‘WP_HOME’, ‘http://’ . $_SERVER[‘HTTP_HOST’]);

This one solved it for me. If this was helpful im glad i made your day. Don’t thank me, just make someone else happy today 🙂

[David]

Glad to hear you got it resolved 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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