[Resolved] Empty Home page

Home Forums Support [Resolved] Empty Home page

Home Forums Support Empty Home page

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #755900
    Philippe

    Hi,

    Why do my homepage remains empty when I visit the website. If I do not login to get into the dashboard and then click on “Visit the website”, the home page content will not appear.

    Thanks for enlightening me.

    #755901
    Tom
    Lead Developer
    Lead Developer

    It looks like you have a javascript error on the page:

    Uncaught TypeError: Cannot read property 'setDefaults' of undefined

    Looks like something to do with a datepicker.

    Try disabling Autoptimize to see if it fixes the issue temporarily.

    #755918
    Philippe

    Thanks for your quick reply.

    It seems to be working. It is a pain, though. Autoptimize helps a lot in optimizing downloading time. Is there anything further I can do than just deactivate it?

    #756065
    Tom
    Lead Developer
    Lead Developer

    Autoptimize itself isn’t the problem (we’re using it on this site), but it seems one of your plugins is missing a dependency which causes the issue when scripts are re-ordered.

    Can you try making it so your Autoptimize settings are similar to what we show here?: https://generatepress.com/fastest-wordpress-theme/

    #756659
    Philippe

    Ok, I do not have this weird empty homepage anymore.

    Two complementary questions:

    – What is a datepicker and should I be concerned about it?

    – How can I go back to the different conversations I had with your support service?

    Thanks again!

    #756673
    David
    Staff
    Customer Support

    Hi there,

    if the datepicker is throwing errors it may be better to look for an alernative.
    At the top of this support page you will see a button named Forum Profile, that will take you to your forum activity.

    #756679
    Philippe

    Thank you, David.

    “if the datepicker is throwing errors it may be better to look for an alernative.”

    Can you expand on that?

    #756687
    David
    Staff
    Customer Support

    I assume you have a plugin that is using a datepicker?

    #756695
    Philippe

    I do not know. What is a datepicker and should I be concerned about it?

    #756723
    David
    Staff
    Customer Support

    The datepicker is a calender that filters content by date. I can only assume you have a plugin that is registering it. Can you try disabling your plugins to see if the error shown in the browser inspector > console is removed.

    #757522
    Philippe

    I did what Tom suggested and the pb of an empty homepage is gone. I went to inspector > console and did not see any error message. So far so good.

    Thank you!

    #757634
    Tom
    Lead Developer
    Lead Developer

    Glad we could help 🙂

Viewing 12 posts - 1 through 12 (of 12 total)
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