- This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago by David.
April 13, 2019 at 4:02 am #867778Jo
Not really sure if it’s you I need to contact?
The emails from my contact form are not sending. I’ve contacted the host and they have checked the server and nothing is being blocked.
I’ve updated the WP Forms plugin.
This is an error logged on the WP Mail SMTP….
“error_description”: “Bad Request”
I’m not sure what to do next?
JoGeneratePress 2.2.2April 13, 2019 at 5:16 am #867824DavidStaffCustomer Support
looks like the Plugin is not authorised to use your GMail account.
In the past you could disable the plugin and reactivate it and it asked for authorization. But you may want to ask for support with the plugin author.April 13, 2019 at 7:12 am #867959Jo
Thanks for your reply. I deactivated and then re-activated the WP Mail SMTP plugin. I then unauthorised and tried to re-authorise but I got this message:
The redirect URI in the request, https://charnwoodbookkeeping.co.uk/wp-admin/options-general.php?page=wp-mail-smtp&tab=auth, does not match the ones authorized for the OAuth client. To update the authorized redirect URIs, visit: https://console.developers.google.com/apis/credentials/oauthclient/107053617491-mt658atvquslrs41uc3ej846bn92cqal.apps.googleusercontent.com?project=107053617491
Are you able to point me in the right direction what I need to do next please? Sorry, this is new to me.
JoApril 13, 2019 at 7:27 am #867970Jo
I have managed to fix it!! I am smarter than I thought 🙂
JoApril 13, 2019 at 7:28 am #867971DavidStaffCustomer SupportApril 13, 2019 at 7:33 am #867978Jo
It was pure fluke what I did – I have no idea! ha ha.
I re-set the secret. I then removed the authorisated re-direct URL and re-copied and paste from WP and saved settings. It then let me proceed to go through the authorisation successfully in WP Mail SMTP.
At least I know what to do if it happens again (if I remember) 🙂April 13, 2019 at 7:44 am #867991DavidStaffCustomer Support
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