- This topic has 13 replies, 3 voices, and was last updated 4 years, 11 months ago by David.
-
AuthorPosts
-
April 17, 2019 at 11:57 am #871918Graham
I am trying to eliminate the white border between the body and the content (see screenshot). I understood that getting the premium theme would enable that, but I cannot see a setting.
Please advise!
Hmm, I can’t see a way to add a screenshot.
April 17, 2019 at 12:14 pm #871930LeoStaffCustomer SupportHi there,
The premium plugin doesn’t have border add-on so the border is likely added with some CSS.
Any chance you can link us to the site in question?
You can edit the original topic and use the private URL field.
Let me know ๐
April 17, 2019 at 1:17 pm #871984GrahamI can’t link you as it runs on a desktop server with no outside connectivity.
How can I add a screenshot so that you can see?
April 17, 2019 at 2:50 pm #872022LeoStaffCustomer SupportScreenshots don’t help in a situation like this unfortunately as I need to see the code that’s adding the border.
Did you import any sites from our site library?
https://generatepress.com/site-library/April 17, 2019 at 3:15 pm #872034GrahamNo
April 17, 2019 at 3:21 pm #872038LeoStaffCustomer SupportThen unfortunately I need to see the site in question to tell where the border is coming from.
I can assure you that there isn’t any default border added to the theme or premium plugin.
Any chance you can take it live so I can see?
You can upload a screenshot using a service like this but I might not be able to tell what the issue is:
https://postimages.org/Let me know ๐
April 18, 2019 at 3:41 am #872380GrahamThere is NO guidance you can offer without looking (I assume with admin privilidges?) ?
April 18, 2019 at 3:47 am #872386DavidStaffCustomer SupportHi there,
we would not need admin access to the site, just simply being able to visit the site would suffice.
If not possible, then as Leo mentioned use a sharing service to post links to images. If you have dropbox, google drive or any other hosted service you can upload your images to them and provide us a link to that repository.April 18, 2019 at 4:30 am #872415GrahamHi David,
This is a link to a screenshot: https://www.dropbox.com/sh/ujrjdwttna2krhk/AADHLgmkH5hl3kzOgG0SOGeJa?dl=0
Cheers
Graham
April 18, 2019 at 4:53 am #872421DavidStaffCustomer SupportAre you using Elementor to add the content?
April 18, 2019 at 5:13 am #872435GrahamYes, Elementor and E Pro.
April 18, 2019 at 5:24 am #872444DavidStaffCustomer SupportThen you need to set the Page to use the Page Builder container, this will remove the Padding from the content. You can do it on a page by page basis with:
https://docs.generatepress.com/article/layout-metabox-overview/
Or you can use the Layout Element to do apply this conditionally:
https://docs.generatepress.com/article/layout-element-overview/
April 18, 2019 at 6:41 am #872514GrahamHi David,
I think I’m missing something here. I cannot find the illustrations and the menu layouts appear to be completely different.
I going to GP in the sidebar and choosing Layout Options.
Sorry to be dense, but a breadcrumb path to the correct area would help.
Cheers
April 18, 2019 at 8:02 am #872712DavidStaffCustomer SupportHi there,
maybe try the Second Option with the Layout Element. If you’re intending to use Elementor on all of your site then you can select the Entire Site Display rule.
-
AuthorPosts
- You must be logged in to reply to this topic.