[Support request] Elements not shown on Pages

[Ivan]

Hello I saw the Elements feature on YouTube and it’s awesome! But when I create an Element with some text and background color only for testing then I select the location where I want this header to have so I select Pages > myPage and save

but there is no change when I open this page I can’t see the new created header element…any ideas why?

[Leo]

Hi there,

Any chance you can link us to the site in question?

You can edit the original topic and use the private URL field.

Let me know 🙂

[Ivan]

I added the site

[Leo]

I see the Element?
https://www.screencast.com/t/P6p98x7P

[Ivan]

No it’s not in my element I have the the text XYZ and background is not grey it is a light blue

EDIT* I found out it did’t worked beceuse gp has already standar element defined for pages so mine could not override it evan if I target the site directly, maybe Bug?

[Leo]

Not sure what you mean.

There isn’t standard element added to a default install unless you imported something from the site library.

[Ivan]

Hmm there are a few elements on a new installation. 100%

[Leo]

We haven’t received a single report from others about this.

We will look into it if more people mention it 🙂

[Ivan]

Here you see all Elements that come with installation

https://gyazo.com/dd34990b88e186080f46bd96f197d0cd

[Leo]

Did you import any sites from site library at all?

It’s just not possible to have default elements on a fresh install.

Feel free to do another install and test it yourself 🙂

[Author]

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