[Resolved] Elements Display Rules DropDown Lists too short – can't select

[Les]

Setup: Staging site on WPStagecoach. WordPress 5.0.3 | PHP 7.2.12 | Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_fcgid/2.3.9 | MySQL 10.0.37-MariaDB.

Using GeneratePress Premium, fully updated. This is a situation that shows up while in the WP dashboard. This is not present in the non-staged site, but it is on a very outdated version of PHP.

When attempting to create any element and add a display rule, the dropdown lists are too narrow. It’s difficult to see what I am selecting.

Once a location is selected, such as post category, then the second dropdown list changes to a text-only list, with individual elements not selectable. (Screenshots are not showing up so if you need them I will send you the link.)

Any help appreciated, thank you.

[David]

Hi there,

if you can post the links to the screenshots that would be handy.
Also can you use the browser inspector when on that tab to see if there are any errors in the console.

[Les]

Thanks for the reply.
Narrowed dropdown lists

Dropdown lists text-only

I’ve tried inspecting it with the console. However, I don’t see an error on those actions.

[Tom]

That’s strange, it’s like something is interfering with the CSS.

Any chance you can disable your other plugins to see if there’s a conflict somewhere?

[Les]

Yes, I did (after posting my last reply) go disable ALL plugins. I had previously disabled the less well-known plugins, but then went back and disabled all of them. (In the future I’ll note to disable ALL plugins before asking questions.) It appears there is a conflict with WishList Member 2.93.4800. Tom & David, thanks for your help.

[Les]

The client I am working with is not likely to move from Wishlist Member, and they use Wishlist to protect content. Turning off Wishlist to work on Elements would un-protect content. Right now I’m using it on a password-protected staging site, but this could be problematic once the site is live for making minor changes, or creating the occasional Element.

[David]

Hi there,

would you be willing to provide us with temporary admin access, you can send the details via the account issue form:

https://generatepress.com/contact/

Please add the URL to this topic to the form so we can track.

[Les]

I will as soon as I hear back from the site owner, thanks!

[David]

We got the login, looks like the plugin is making a right mess of things, we’ll get back to you asap.

[Les]

Thanks, yes, I heard from Tom. I think there is a workaround that I can figure out. Thanks for the fast response.

[David]

You’re welcome

[Author]

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