- This topic has 7 replies, 2 voices, and was last updated 5 years, 5 months ago by Tom.
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October 31, 2018 at 5:01 am #715381Anastasios
Hi Tom and team.
I am using gp premium in an e-shop. I have added some ‘hook’ messages in some product categories.
After saving the changes and refreshing some categories are empty and Exclude panel still loads without displaying anything. Could suggest me any solution for this problem?Also i would suggest to consider a better way to select multiple categories faster in this panel. For example this e-shop of my custom has 484 categories…
October 31, 2018 at 10:53 am #715784TomLead DeveloperLead DeveloperThat is a lot of categories. Why not just choose all category archives instead of applying it to each one individually?
What do you mean by this?:
refreshing some categories are empty
The frontend categories are empty? Can you link me to a specific page?
October 31, 2018 at 1:43 pm #715904Anastasios- By “refreshing some categories are empty” i mean that it kept the changes frontent, but when i visited elements panel again (backend) i see empty boxes as the screenshots i send you.
I can send you credentials privately if you want and if you haven’t meet this problem before. - Regarding the categories number: I need a specific message about shipping cost in some product categories and a second message for other product categories.
Eg: Hook1-Shipping message 5€
Product Category: white t-shirts / product category archives: white t-shirts
Product Category: red t-shirts / product category archives: red t-shirtsEg: Hook2-Shipping message 2€
Product Category: green t-shirts / product category archives: green t-shirts
Product Category: black t-shirts / product category archives: black t-shirtsThe product categories are many so i would like, you to consider a way to check multiple categories or arhives in the dropdown menu in the future.
Thanx.
October 31, 2018 at 7:49 pm #716076TomLead DeveloperLead DeveloperAny chance you can send me temporary admin login details and let me know which post to check so I can take a closer look?: https://generatepress.com/contact
Be sure to mention this topic 🙂
November 1, 2018 at 9:12 am #716546AnastasiosI send you a message there.
Thanks.November 1, 2018 at 10:07 am #716613TomLead DeveloperLead DeveloperSo I’m seeing these errors: http://prntscr.com/ld7inc
The first one is likely the issue. A 429 error is for “too many requests”, so you’ve basically added too many conditions that require a request to grab their objects.
This is something we’re looking to optimize in GPP 1.8, so it takes fewer requests.
For now, you’ll need to find a way to use fewer conditions, or you’ll need to ask your hosting to remove rate limiting for these requests.
November 2, 2018 at 2:54 am #717048AnastasiosOk then. Thank you for considering to optimize it.
November 2, 2018 at 9:41 am #717407TomLead DeveloperLead DeveloperNo problem! Thanks for bringing this to my attention 🙂
- By “refreshing some categories are empty” i mean that it kept the changes frontent, but when i visited elements panel again (backend) i see empty boxes as the screenshots i send you.
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