[Resolved] Elements connection to sites doesn't work

Home Forums Support [Resolved] Elements connection to sites doesn't work

Home Forums Support Elements connection to sites doesn't work

Viewing 15 posts - 1 through 15 (of 20 total)
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    Posts
  • #688275
    Ralf

    Hi,
    i already had some problems to add a header video with this new Element thingie, but decided then to put the video somewhere else…
    now i created for all sites an element for the header section, but ALL connections via “Display Rules”do not work…
    the header picture is not visible… ???????????????

    GeneratePress 2.1.4
    GP Premium 1.7.2
    #688284
    Ralf

    PS: is there a possibility to get and use the old version of GP Premium ???
    nothing works so far and i really don’t want spent more time on errors and problems…i have to finish the website……….

    #688346
    Ralf

    Guys, this Element thing is not working at all !!!!!!!!!! and i am really upset meanwhile because i am sitting here since hours and nothing helps to get a header picture on the website – these changes were not a good idea !!!!!!!!!!! if i won’t get an EASY solution to get a picture in the header sections, i will definitely change the theme – sorry, but this bothers me too much now…

    #688461
    David
    Staff
    Customer Support

    Hi there,

    is the Header Element only going to display an Image?
    If so can you confirm that you have added ‘something’ into the Hero content?

    #688471
    Ralf

    i added a custom image in “Page Hero” and in “Display Rules” i connected the Site … nothing changed…

    i also watched every video i found and did all steps like in the videos, but there is no header as you can see…

    #688473
    Ralf

    and yes, in the headers of the sites there shall be an backgroundimage and the Logo as Overlay

    #688484
    Ralf

    screenshot Display Rules

    screenshot Page Hero

    #688491
    David
    Staff
    Customer Support

    There needs to be something entered into the editor on the Hero Tab. Can you add a HTML comment to that e.g:

    <!-- page hero -->

    #688500
    Ralf

    i had put “<span></span> in the html field…

    i changed it with your <!– page hero –> … nothing changed

    #688502
    Ralf

    and on the pages “Über Uns” and “Kontakt” the Navigation is totally messed up … and i also don’t know why

    #688503
    David
    Staff
    Customer Support

    Try changing the Display Rules to Front Page

    #688504
    Ralf

    No… doesn’t change anything …

    #688508
    David
    Staff
    Customer Support

    You would be willing to provide me with Admin access to the site?
    If so you can send the login details via the Account Issue form here:

    https://generatepress.com/contact/

    Please add the URL to this topic

    #688509
    Ralf

    i am handling with this since 14 hours in a row (!) and i am tired now… i can send you the Login, because there is some bug or anything else… nothing is working like before and i made a few pages with GP in the past…
    hope you will find a solution because i have to finish this website til monday… if not, i will switch to Avada… would be sad, because i liked GP very much 🙁

    #688510
    Ralf

    ok i will send you the Login

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