[Support request] Elementor v2.5 issue with showing picutre content?

Home Forums Support [Support request] Elementor v2.5 issue with showing picutre content?

Home Forums Support Elementor v2.5 issue with showing picutre content?

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #848865
    Felix

    Hi,

    since the elementor update your page is not loading correctly at all.
    All images placed via the place-image widget doesnt work anymore.

    greetings

    #848967
    David
    Staff
    Customer Support

    Hi there,

    due to Elementor 2.5, GP Sites using that pagebuilder no longer auto updates the Sites URLs after import. This should not effect any sites that were installed previously though.

    During the installation the site library installer prompts you to update your permalinks. Let me know.

    #849052
    Felix

    I think there is an issue with the lightbox option.
    If i opt it On it doesnt show an image as overlay over my video.

    Could i turn it off globally because other images are missing too.

    #849185
    David
    Staff
    Customer Support

    GP doesn’t add the lightbox, its probably the Elementor one.
    Edit a page in Elementor, Hamburger Menu > Global Settings > Lightbox. Here you can disable it.

    #849210
    Felix

    images still wont show up.
    Any other suggetions why they just dont show?

    #849227
    David
    Staff
    Customer Support

    The missing image on the home page is being requested from the shortpixel CDN. So i am not sure why its not displaying but i would start by looking at that plugin to see if theres a problem.

    #852563
    Felix

    Hi David,

    its still not working at all.
    I dont know what to do now – seems like all picutres do not work even in subpages..

    greetings & thanks for helping

    #852578
    David
    Staff
    Customer Support

    I am not sure what to advise the issue could be with ShortPixel or Elementor. One common issue that does arise is Security plugins or server firewalls could be blocking shortpixel

    #855484
    Felix

    hey david,

    i fixed it by disabling the plugin HTTP / HTTPS Remover.

    So the link was this before:
    https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_660///northernbitcoin.com/wp-content/uploads/2019/02/Rack_right3.png

    but should be:
    https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_660/https://northernbitcoin.com/wp-content/uploads/2019/02/Rack_right3.png

    Argggg sometimes the wood is right in your face!
    Thx for your help!

    #855485
    David
    Staff
    Customer Support

    Awesome – glad to hear you got that resolved! Yes sometimes wood for the trees can be painful 🙂

Viewing 10 posts - 1 through 10 (of 10 total)
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