[Support request] Elementor v2.5 issue with showing picutre content?

[Felix]

Hi,

since the elementor update your page is not loading correctly at all.
All images placed via the place-image widget doesnt work anymore.

greetings

GeneratePress 2.2.2

GP Premium 1.7.8

[David]

Hi there,

due to Elementor 2.5, GP Sites using that pagebuilder no longer auto updates the Sites URLs after import. This should not effect any sites that were installed previously though.

During the installation the site library installer prompts you to update your permalinks. Let me know.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Felix]

I think there is an issue with the lightbox option.
If i opt it On it doesnt show an image as overlay over my video.

Could i turn it off globally because other images are missing too.

[David]

GP doesn’t add the lightbox, its probably the Elementor one.
Edit a page in Elementor, Hamburger Menu > Global Settings > Lightbox. Here you can disable it.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Felix]

images still wont show up.
Any other suggetions why they just dont show?

[David]

The missing image on the home page is being requested from the shortpixel CDN. So i am not sure why its not displaying but i would start by looking at that plugin to see if theres a problem.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Felix]

Hi David,

its still not working at all.
I dont know what to do now – seems like all picutres do not work even in subpages..

greetings & thanks for helping

[David]

I am not sure what to advise the issue could be with ShortPixel or Elementor. One common issue that does arise is Security plugins or server firewalls could be blocking shortpixel

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Felix]

hey david,

i fixed it by disabling the plugin HTTP / HTTPS Remover.

So the link was this before:
https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_660///northernbitcoin.com/wp-content/uploads/2019/02/Rack_right3.png

but should be:
https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_660/https://northernbitcoin.com/wp-content/uploads/2019/02/Rack_right3.png

Argggg sometimes the wood is right in your face!
Thx for your help!

[David]

Awesome – glad to hear you got that resolved! Yes sometimes wood for the trees can be painful 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

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