Archived topic
Elementor Panel won't open when GP Premium activated
5 replies · Started by edhelmstead on August 26, 2021
Hello,
I am having an issue with my Elementor Panel not loading when the GP Premium plug-in is activated. It’s a site that I’ve inherited and need to make revisions to. Site was built using GP Premium and Elementor. After updating/purchasing the Elementor plug-in, I first encountered the issue. Through some troubleshooting, I determined it was the GP plug-in causing the issue. When disabled the Elementor Panel is fine. But, the theme is messed up. Updated/Purchased and installed the latest version of GP Premium, but that has not solved the issue. Please help!
Hi there,
It's very unlikely that GP Premium is the cause here - there are lots of users using Elementor + GP and we haven't had other reports on this.
So Elementor works if you disable all plugins?
Have you added anything in the Elements module of GP premium?
Yes, the Elementor Panel works fine with the other plug-ins when GP is deactivated. I've gone through the process of deactivating all of the plug-ins, other than Elementor, and re-activating them one-by-one, until the issue re-presented itself. That was with the GP plug-in.
I'm not insinuating there's an issue with the plug-in. It's likely I may have made an error when loading the upgrade. But, I don't know how to go about fixing it.
Thanks for your quick response.
Can you deactivate the Elements module and see if the that solves the issue/
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules
Unfortunately, Leo, disabling the Elements module isn't working, either.
Can you deactivate each module to determine which one is causing the issue?
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules
