- This topic has 7 replies, 2 voices, and was last updated 3 years, 9 months ago by David.
August 21, 2018 at 1:17 am #655289Hannah
I have been using Elementor with GeneratePress Premium and it was working fine until I upgraded to version 1.7.2. Now when I try to edit with Elementor it gets stuck on the load page.
Elementor works fine when I deactivate the Premium plugin so this is definitely the cause of the problem.
This is the error message I am getting from Elementor in my System Info:
ReferenceError: Swiper is not defined
at http://sienna-blog.local/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=2.1.4 – 2:12065
2018-08-21 08:11 +00:00
x 3 times
ReferenceError: Can’t find variable: Swiper
at http://sienna-blog.local/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=2.1.4 – 2:12071
2018-08-21 07:52 +00:00
I am building my site on a local server so I don’t think there is a way to share it? I am new to web design so I’m unsure what information to provide in order to get help. Please let me know.
Thank you!GP Premium 1.7.2August 21, 2018 at 4:23 am #655451DavidStaffCustomer Support
i think the error you have is unrelated to the problem.
You may want to contact Elementor support but in the meantime they provide this help guide:
It is generally a low memory limit issue or can be caching.August 21, 2018 at 7:52 am #655769Hannah
Thanks for getting back to me. I will contact Elementor but I think the issue is with GeneratePress because Elementor works fine as soon as I deactivate GeneratePress Premium…
I have tried increasing the memory limit of my local host and purging my cache and neither have worked.
Let me know if you have any other ideas.
HannahAugust 21, 2018 at 8:06 am #655792DavidStaffCustomer SupportAugust 21, 2018 at 8:12 am #655801Hannah
Yes, I am using PHP version 7.1.7 with 256M of memory. I tried raising this to 500M and it didn’t fix the issue.
HannahAugust 21, 2018 at 8:16 am #655804DavidStaffCustomer Support
OK, so make sure you have the latest GPP installed, then process of elimination. Can you deactivate all other plugins apart from Elementor/Pro and GP Premium?
If the issue still persists can you deactivate each of the GP modules one by one and see if any of them are related.August 21, 2018 at 8:38 am #655835Hannah
Seems to be working now. The issue was caused by Hooks and Page Header being active when they’ve been deprecated.
Thanks for your help!August 21, 2018 at 8:49 am #655849
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