- This topic has 8 replies, 2 voices, and was last updated 4 years, 8 months ago by Leo.
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July 21, 2019 at 5:13 am #963239Steven
Hi,
Recently our sites that use GeneratePress Pro + Elementor have started displaying the Elementor content as a Gutenberg “classic” block in the standard editor.The page is working fine, but this never happened before and it’s concerning that there is some kind of bug.
For example, I create a page with no content. I design the page and add content in Elementor. I then go to edit the page using the standard WP editor (to add featured images, Yoast settings etc.) but in there is now also a single Gutenberg block containing all of the content from the Elementor edit.
I can delete the Gutenberg block and still edit the page in Elementor. No content is lost. Yet, when I return to the normal page editor the Gutenberg block reappears…
https://www.dropbox.com/s/atsrvpzwjj94uy1/Screenshot%202019-07-21%2013.00.19.png?dl=0
Is this a known bug, or have I misconfigured something??
Thanks
SteveJuly 21, 2019 at 8:53 am #963479LeoStaffCustomer SupportHi there,
Have you checked with Elementor’s plugin support?
Let me know 🙂
July 22, 2019 at 1:04 pm #964466StevenHi yes,
I’m still waiting back from them. Has this not been reported elsewhere? It’s happening with most of our sites and they are pretty much standard GeneratePress + Elementor installs, nothing special. Pro versions of both.
I realise this might be an Elementor issue, but as the block is appearing in a standard page edit, I thought it might be a GP issue?
Steve
July 22, 2019 at 1:21 pm #964474LeoStaffCustomer SupportHaven’t received any reports on this yet.
I realise this might be an Elementor issue, but as the block is appearing in a standard page edit
Most of that is handled by WordPress’ default editor.
What if you activate a WordPress default twenty series theme? Does the same thing happen?
Let me know 🙂
July 22, 2019 at 1:27 pm #964480StevenTo be honest I’m reluctant to try that on this production site. It started happening after recent updates to Elementor and GP. WordPress 5.2.2 has been on there for a while when this issue wasn’t present, and no new have been plugins installed (only existing updated).
So I can only slummiest so far that it’s either GP or Elementor, but yes it might be another plugin that’s updated..
July 22, 2019 at 1:42 pm #964492LeoStaffCustomer SupportThat would help us identify where the issue is coming from for sure.
You won’t lose any of your customizations by switching a theme 🙂
I understand if you don’t want to switch. We can wait for Elementor to reply first.
July 22, 2019 at 1:49 pm #964494StevenYes, I’ll let you k ow as soon as they respond. And sorry for the odd spelling, predictive text on my tablet. Slummiest was meant to be surmise…
July 23, 2019 at 3:55 am #964843StevenUpdate – I have just received this from Elementor support:
Hi Steve,
Thank you for contacting us.
We are aware of this issue. Our developers are working on this issue already.
Although I am unable to provide you with an ETA as to when this fix will be released.So, it would seem it’s an Elementor bug and they’re aware/working on it – think it’s fair to mark this as fixed from a GP perspective.
Thanks for the help.
Steve
July 23, 2019 at 9:00 am #965187LeoStaffCustomer SupportThanks for reporting back 🙂
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