[Support request] Elementor Blocks problem

[jeff]

Elementor recently introduced their Block template feature which is really excellent but the backgrounds to blocks don’t appear to work when GP Premium is activated.

Sample page given has two blocks both of which should have a background (the first one a green background colour and an image, the second one solid black) but neither of them is showing up

[Leo]

Hi there,

I believe I’m seeing what you are describing:

Let me know if I’m missing something.

[jeff]

Ah many thanks, must have been a Chrome Caching issue – There are days when I hate Chrome’s caching with a vengeance!!!

Sorry to have bothered you – I should have checked on other platforms

[Leo]

I think it was because of W3 Total Cache.

No problem!

[Renzo]

Hi Leo, same problem here. As I disable the W3 Total Cache plugin I can see the blocks, otherwise it’s a mess.

Is there a way to fix it and keep using w3 plugin?

Thanks for your help!

[Tom]

You should just be able to clear your cache using their plugin. Whenever changes are made on the site, you need to clear the cache.

[Renzo]

Hi Tom, thanks for the reply.

I’ve tried purging all caches, but It didn’t work. Deactivating the plugin works fine. I will take a closer look.

[David]

Hi Renzo, try disabling the ‘minify’ option in the General Settings.

[Renzo]

Hi David, thanks foy your reply!

I was trying to follow your suggestion, but before I updated to Elementor Pro v2.0.8, and now everything runs smoothly…boh? 🙂

Thanks again y’all for your time! GP has really the best support ever.

[David]

Glad to hear that you got it resolved!

[Author]

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