[Support request] Elementor Blocks problem

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Home Forums Support Elementor Blocks problem

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #534699
    jeff

    Elementor recently introduced their Block template feature which is really excellent but the backgrounds to blocks don’t appear to work when GP Premium is activated.

    Sample page given has two blocks both of which should have a background (the first one a green background colour and an image, the second one solid black) but neither of them is showing up

    GeneratePress 2.0.2
    GP Premium 1.6.2
    #535233
    Leo
    Staff
    Customer Support

    Hi there,

    I believe I’m seeing what you are describing:
    2018-03-29_0841.png
    2018-03-29_0841_001.png

    Let me know if I’m missing something.

    #535239
    jeff

    Ah many thanks, must have been a Chrome Caching issue – There are days when I hate Chrome’s caching with a vengeance!!!

    Sorry to have bothered you – I should have checked on other platforms

    #535281
    Leo
    Staff
    Customer Support

    I think it was because of W3 Total Cache.

    No problem!

    #589829
    Renzo

    Hi Leo, same problem here. As I disable the W3 Total Cache plugin I can see the blocks, otherwise it’s a mess.

    Is there a way to fix it and keep using w3 plugin?

    Thanks for your help!

    #589903
    Tom
    Lead Developer
    Lead Developer

    You should just be able to clear your cache using their plugin. Whenever changes are made on the site, you need to clear the cache.

    #589954
    Renzo

    Hi Tom, thanks for the reply.

    I’ve tried purging all caches, but It didn’t work. Deactivating the plugin works fine. I will take a closer look.

    #590015
    David
    Staff
    Customer Support

    Hi Renzo, try disabling the ‘minify’ option in the General Settings.

    #590069
    Renzo

    Hi David, thanks foy your reply!

    I was trying to follow your suggestion, but before I updated to Elementor Pro v2.0.8, and now everything runs smoothly…boh? 🙂

    Thanks again y’all for your time! GP has really the best support ever.

    #590073
    David
    Staff
    Customer Support

    Glad to hear that you got it resolved!

Viewing 10 posts - 1 through 10 (of 10 total)
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