[Support request] Editor not working in wordpress to update old posts

Home Forums Support [Support request] Editor not working in wordpress to update old posts

Home Forums Support Editor not working in wordpress to update old posts

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  • #1036188
    Michael

    Hi there,

    I updated WordPress today and have noticed that I can’t update old posts. When the page loads the buttons don’t appear to work. I’ve tried deactivating plugins – is this an issue others are having?

    I have the classic wordpress editor plugin as I use sections.

    Thanks in advance for any help.

    #1036434
    David
    Staff
    Customer Support

    Hi there,

    not an issue i have experienced.
    Can you send us a screen shot of what you’re seeing in the editor ?

    #1036922
    Michael

    Here is a screenshot: https://www.johncabot.com/wp-content/uploads/2019/10/Screenshot-2019-10-17-at-08.31.33.png

    You can see that this is an existing page. I can’t edit any of the sections or add a new one. When I click ‘edit’ button on one of the sections or the ‘add section’ button – nothing happens.

    I am happy to privately share login details.

    #1037004
    Michael

    Here is another screenshot: https://www.johncabot.com/wp-content/uploads/2019/10/Screenshot-2019-10-17-at-11.07.09.png

    I’ve deactivated any new plugins. I’m lost and can’t make any changes to my website.

    #1037082
    David
    Staff
    Customer Support

    If you can send us login details via the Account Issue form, please include the URL for this topic so we can track:

    https://generatepress.com/contact/

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