- This topic has 8 replies, 3 voices, and was last updated 4 years, 5 months ago by Leo.
December 29, 2018 at 10:05 pm #768911Bradley
You may be thinking this should be a support issue for Thrive Architect. Let me explain why it’s not and what the problem is.
I’ve had Architect for over a year and love it. I also loved my old theme with how incredibly flexible it was giving me access to just about EVERYTHING to adjust. But my old theme, no longer being updated for 2 years now finally broke forcing me to upgrade. After many months of research (I knew this day was going to come) I select GP Premium as my theme. For the most part I really like it, and most areas where it isn’t as flexible as I need it to be I find a way to work around, except one…
Anywho, the problem I’m having is I do a few things in Architect’s WordPress element but the Text Editor that now shows versus what use to show with my old theme are two completely different things. With GP Theme there are a lot of options missing from the editor that I really need like font colors, background colors, tables and numerous other things. I would NEVER have expected the theme would control what you see on the Text Editor here. I mean, this is called the WordPress element and I’d expect to see the same text editor I’d see as if I was on a new Page or Post and not using a page builder. The text editor I’m using is WP Edit. Have used it for years.
Can anyone help?
BradleyDecember 30, 2018 at 7:36 am #769199DavidStaffCustomer Support
just to clarify, so in the normal WP Post editor you are not seeing all of the Toolbar functions that WP Edit should provide? Let me knowDecember 30, 2018 at 10:37 am #769323Bradley
When I add New Page or Post I see all of the text editor options. No problems here. When I use Thrive Architect and use the WordPress Element I do not see all of the text editor options. This is where I’m having the problem.
BradleyDecember 30, 2018 at 11:01 am #769341Bradley
Here are 3 images showing the problem…
December 30, 2018 at 11:40 am #769359DavidStaffCustomer Support
Sorry not that familiar with Architect, is WordPress Element apart of that?
As a check what happens if you switch to the TwentySeventeen Theme?December 30, 2018 at 12:09 pm #769384Bradley
Yes, same problem with TwentySeventeen Theme. Why would my previous theme show far more editor options in the Architect WordPress Element text editor but other themes don’t?December 30, 2018 at 12:17 pm #769390LeoStaffCustomer Support
Sounds like there were some built-in options with the previous theme.December 30, 2018 at 12:19 pm #769392Bradley
Do I have any solutions here? Or am I stuck with it as is?December 30, 2018 at 1:13 pm #769417LeoStaffCustomer Support
Unfortunately if it was built-in with the previous theme then there is no solution here.
GP follows the same standard as the WP twenty series themes.
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