[Resolved] duplicator plugin

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  • #653038
    Gary L

    Hi,

    I’ve had a ticket in to the duplicator techs today but they may be off for the weekend. Maybe someone here knows the answer.
    I ran through the steps to move an install from one URL to another on the same server.

    I didn’t put the zip and installer file in the root because it had files there from the original wordpress…I put it in /DD
    when I go to login at the /DD/wp-login it just goes in an endless loop.

    Should I have put the zip and installer in the root after removing the former wp files?

    the only other thing I can think of is the zip file was backed up at a site that was not https: and this new file has the ssl intalled already.

    Thanks

    #653139
    Leo
    Staff
    Customer Support

    Hi there,

    For such specific question it’s best to wait for their support to reply ๐Ÿ™‚

    #653340
    Gary L

    Hi I understand. I think they are off for the weekend. I need to just wipe the whole thing and start off with putting the installer and zip file in the root folder of the site in a new wordpress install.

    #653628
    Leo
    Staff
    Customer Support

    Sounds good ๐Ÿ™‚

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