Archived topic
Dispatch template never ends importing
5 replies · Started by Jose on August 18, 2021
Hi,
I am trying to import the Dispatch template but it keeps saying "Importing content" all the time.
Any solution?
Hi there,
can you Right Click > Inspect the screen when the importing gets stuck, and let us know if there are any red errors in the Console.
Also please provide a screenshot of your Server info found in Dashboard > Tools > Site Health > Info --> Server.
Hi,
Thanks for the quick answer.
I've attached the 2 screenshots bellow
Ok so theres a 503 error trying to retrieve then JSON file. Which may mean your server is having trouble reaching the gpsites.co server. If you can check your server can reach that domain.
Also on your server i would increase the
PHP Max Input variables to 4000
PHP Time Limit to 1200
As those are really low and the server may not complete the requests in the given times.
That was the problem but it is ok now.
Thank you!
Glad to hear you got it resolved!