[Support request] Dispatch Mailchimp glitch

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  • #975985
    Ryan

    Hi,

    I am having some issues with compatibility with Mailchimp. Whenever a Mailchimp popup form is added to the site, when you initially go to the site the right margin disappears and the site is stretched, if you refresh the site (and the popup will no longer appear again) the site returns to normal. I have added the Mailchimp popup in numerous ways however the problem still exists and only resolves when it is removed. I am not sure whether the glitch is because of the site or Mailchimp.

    thank you

    #976016
    David
    Staff
    Customer Support

    Hi there,

    is the Mailchimp pop up added to the site? If not can you add it so i can see the issue.

    #976054
    Ryan

    Hi David,
    I have just reactivated it but it seams to a little while to appear so should be live on the site shortly.

    Thank you

    #976055
    Ryan

    It looks like it is there now,
    Cheers

    #976073
    David
    Staff
    Customer Support

    Hmmm – mailchimp is adding inline styles to the body tag ( overflow: auto; ) which is causing the problem with your 30px margin border.

    Try adding this CSS – can’t say it will work but worth a shot:

    .offside-js--init {
        overflow-x: hidden !important;
    }
    #976524
    Ryan

    Ahh nah it didn’t work, thanks anyway David.

    #976529
    David
    Staff
    Customer Support

    Yeah didn’t think it would but worth a try lol – give this a shot:

    body {
        overflow: unset !important;
    }

    If still no joy – have a word the popup plugin author if there is a way to stop it from adding overflow: auto; to the body tag

    #976541
    Ryan

    Didn’t like that one either, Ill talk to the plugin author, thank you

    #976551
    David
    Staff
    Customer Support

    Ok – sorry we couldn’t be of help. Let us know if theres anything they suggest.

    #976558
    Ryan

    no worries at all, will do

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