[Resolved] Differences in customising options

[Brenda]

Hello,

We are moving a website we created from its development site to its new home.

My designer installed GP premium in the new site, which went well. However he flagged that the customising options are different in this new site and cannot figure out what is causing it. Could you help please?

Thanks,
Brenda

PS: development site url is below

[Leo]

Hi there,

What options are you referring to?

Let me know 🙂

[Brenda]

Hi Leo, thanks for getting back to me.

My designer sent me screenshots to illustrate the differences but can’t see a way to attach them…any way to get these to you?

Brenda

[Leo]

You can upload it using a service like this and provide the direct links here:
https://postimages.org/

[Brenda]

Leo, apologies for the delay in getting back to you.

I’ve created a Dropbox folder that I can share with you:

https://www.dropbox.com/home/00%2001%20Generatepress

Could you let me know what email address I should use so that you can access it?

Thanks, Brenda

[David]

Hi there,

you can use the support@generatepress.com email.

[Brenda]

Hello David (and Leo)

As it turns out, my designer was able to resolve this – so this is an easy one for you.

I’m therefore closing this and marking it as resolved.

Thank you for being so attentive and my apologies for any inconvenience.

Brenda

[Leo]

Glad to hear 🙂

[Author]

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