[Support request] Difference in view from Beaver Builder to Customize

[Rosa]

Hi there,

I am a bit new on this of building websites and I have a problem with the view of the web specially with the tablet and mobile version, I am re-doing my website so I am doing in on my local server before to publish it and my problem is the web looks very different when I re view the changes from cutomize setting than from Beaver Builder so I do not know which one is the real one.

(I am using GP Premium and Beaver Builder Premium too)

Could you please help me with this?

Regards,

Rosa Lopez

[Tom]

Hi there,

Can you link me to your site possibly?

Or do you have any screenshots so I can see the differences?

[Rosa]

Hi Tom,

Thank you for your quick answer. I don’t have a link because I am building it in a local server as the real site is working fine, but I can send you screen shots. How can I do that?

Thanks a lot,

Rosa

[Leo]

You can upload to a site like this: https://postimages.org/

Then provide the direct links here.

[Rosa]

Hi Leo,

Thank you very much, I uploaded 4 images:

Lodge 96 – Beaver Builder tablet
Lodge 96 – Beaver Builder mobile
Customize – Lodge 96 – Tablet
Customize – Lodge 96 – Phone

Thank you so much,

Rosa

[Tom]

Can you link us to the images?

[Rosa]

Hi Tom,

Apologies I thought I did, this the link to the images:

https://postimg.org/gallery/1s1axkah2/

Thanks,

Rosa

[Tom]

What does the live site look like? Customizer or BB version?

[Rosa]

Hi Tom,

That is my main problem, as I mentioned I am building my site on a local host as this site will replace the one that is live now so I have no way of checking.

Regards,

Rosa

[Tom]

I mean what does it look like when not in the Customizer or editing inside Beaver Builder?

[Rosa]

Hi Tom,

I think is the Beaver Builder but it is difficult to say for sure as the biggest differences are on the tablet and phone formats which I cannot check. I have upload another pic of the tablet view with Beaver Builder so you can see what I mean with the 4 cells row.

Regards,

Rosa

https://postimg.org/gallery/1lj0gqbye/

[Tom]

Is there any chance you can link me to that site?

[Rosa]

Hi Tom,

I am not sure how can I link you to a site in my local host.

Regards,

Rosa

[Tom]

Ah, is there any way you can throw it up on a live server? Hard for me to tell what the issue is without being able to inspect the code.

[Rosa]

Hi Tom,

As I can see you are 9h behind me I can move it to the live website tonight and leave like that until the morning (now is 7 am here so you could check on Thursday 19th).

The link will be http://www.lodge96.co.za

Regards,

Rosa

[Author]

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