[Support request] Demo Content Install, Not Working Properly

Home Forums Support [Support request] Demo Content Install, Not Working Properly

Home Forums Support Demo Content Install, Not Working Properly

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  • #747354

    I installed the Aspire demo content from the Library.
    When i make changes in the Customize tools, it displays properly with a white background in the header, and the image below the navigation aligns top just below the navigation.

    But when I preview the live site, there is a tint that aligns at the top of the site (over the logo/branding and navigation), the image below the navigation is starting about 150px below the navigation and I have tried every option I can think of in the Customize, Elements, etc. plugins and I can’t seem to update that main image on the homepage below the navigation.

    And if I try to edit the homepage in the elementor editor, I can’t edit that lead photo on the homepage (as soon as I move my mouse near it, the option to edit that container disappears).

    So the bottomline is, it doesn’t seem to allow me to use the tools in WP to update the demo content that came with Aspire. Please let me know how to properly update these items on the home page. Thank you.

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MySQL Community Server (GPL) v5.6.41
    PHP Version: 5.6.38
    PHP Max Input Vars: 1000
    PHP Max Post Size: 25M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.8
    Site URL:
    Home URL:
    WP Multisite: No
    Max Upload Size: 25 MB
    Memory limit: 40M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: en-US
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: GeneratePress
    Version: 2.2.1
    Author: Tom Usborne
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36

    == Active Plugins ==
    Version: 2.3.4
    Author: Elementor.com

    GP Premium
    Version: 1.7.5
    Author: Tom Usborne

    Version: 4.6.1
    Author: Gutenberg Team

    WP Show Posts
    Version: 1.1.3
    Author: Tom Usborne

    == Debug ==
    Errors: There are no errors to display

    Customer Support

    Hi there,

    so are you still unable to edit that top section in Elementor? What happens if you right-click on it, do you get the contextual menu to edit the section?


    It was unclear that I could right click on that content area, but now that I have I can see where I can update that lead background picture. Thank you.

    Customer Support

    Awesome 🙂 Glad you got that resolved.

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