[Support request] Customize preview and online site doesn’t match

Home Forums Support [Support request] Customize preview and online site doesn’t match

Home Forums Support Customize preview and online site doesn’t match

  • This topic has 7 replies, 3 voices, and was last updated 2 years ago by David.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1973403
    Lital
    #1973417
    Lital

    By the way, posts look just fine.
    From what I see the problem is on the home page.

    #1973438
    David
    Staff
    Customer Support

    Hi there,

    can you check the URLs you provided as both are 404 not found.

    #1974809
    Lital
    #1974875
    David
    Staff
    Customer Support

    Try clearing your browser caches or viewing the page in a private/incognito browser.

    #2145379
    Katerina Teresidi

    Dear David,
    I have the same problem! I have already purged the cache and opened the site inside an incognito-window. The views still look different.
    The problem is that the customize-view looks correct, but the normal view looks completely broken, it also does not react when I change something inside Elements. But I can see in the customize-view that the changes have been implemented. They just aren’t visible in the normal view!
    I appreciate your help.
    Thank you very much!!

    #2145380
    Katerina Teresidi

    Dear David,
    I have the same problem! I have already purged the cache and opened the site inside an incognito-window. The views still look different.
    The problem is that the customize-view looks correct, but the normal view looks completely broken, it also does not react when I change something inside Elements. But I can see in the customize-view that the changes have been implemented. They just aren’t visible in the normal view!
    I appreciate your help.
    Thank you very much!!

    #2145385
    David
    Staff
    Customer Support

    Hi there,

    can you raise a new topic, where you can add the URL to your site in the Private Information. we can then take a look 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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