[Resolved] Custom Post Types are Breaking Website

[Anthony]

I’ve been discussing with the support over at Siteorigin for hours now and they seem to can’t figure out what’s going on and said to ask you guys.

I can’t seem to get the Regular Pages and Custom Post Types to coexist.

I’ve tried everything under the sun. Clearing cache, going to Settings > Permalinks and Clicking Save, deleting the Htaccess file and re-saving Permalinks, all kinds of plugin and theme conflict tests etc.

As you can see here, this page (Custom post type called “Clients”) shows: https://koehlerrice.com/clients/westover-schools/

But if you use the navigation to navigate to any other page (normal WP page), none of them work. Weirdly, the homepage works (if you click on the logo in the middle of the header).

I’m on an apache server, and there’s no other caching that I can think of anywhere.

I use Siteorigin and Generatepress for almost 30 websites and most of them have CPT’s without issues.

Any help would be greatly appreciated.

Thanks

[Tom]

Hi there,

Perhaps your custom post type is set up incorrectly? Are you doing anything to the rewrites when setting it up?: https://wordpress.stackexchange.com/questions/53298/custom-post-type-url-rewriting

If so, maybe remove those options to test?

Other than that, I would look at your hosting to make sure the server is set up correctly.

[Anthony]

Man, this sucks!

Siteorigin developer said there is no re-writes in place.

The host company has no clue and suggested a new WP install. I put a new WP install on https://koehlerrice.com/new/ and created two custom posts (Using the Siteorigin CPT Plugin Addon).

I added a page and one post from each of the custom posts.

-1 x Page
-1 x Client
-1 x Project

Everything works great….

The problem is I can’t get the content over from the old WP install.

I did a complete migration of the content (left the old WP installation behind) and the problem carried over with it.

I’m under the impression it’s something in the Database?

I’m hoping out of everyone someone can come up with an idea as to what’s happening I spent a lot of time on this site, unfortunately.

Anyways, if you have any other ideas let me know.

[Anthony]

Not sure if this is of any value, but when I set the permalink to Numeric both the Stock WordPress Pages and the Custom Posts are working simultaneously.

But when I put it back to Post Name or Custom Structure everything breaks again.

[Anthony]

I somehow resolved this. I’m not entirely sure how. Migrated the site numerous times then eventually changed the CPT names themselves and it resolved it.

Thanks

[Tom]

Permalinks can be weird sometimes. Glad you got it working! 🙂

[Anthony]

Ahh! It’s back again. Out of nowhere the Pages just stopped showing and are showing this notice again

Nothing Found
Ready to publish your first post? Get started here.

I tried migrating to a new WP install.
I tried importing the data using a WPImporter onto a new install.

I’m confused because I use Siteorigin and GeneratePress on another site of mine that uses custom post types without any issues.

For some reason the Root page https://koehlerrice.com/ is still working, but every subdirectory of the root is showing that notice. And, the custom post types are displaying fine: https://koehlerrice.com/project/westover-campus-master-plan/

Edit: Spoke to the Hosting Provider again and they checked everything possible and as far as htaccess, php, config files, all possible caching etc.

Then when I mentioned that it had been working for about 20 hours (since last night), and then suddenly stopped working, they mentioned it must have to do with either the plugin or theme.

Not sure if that makes sense considering it doesn’t work on any stock WP theme either

Any other ideas?
Thanks

[Tom]

It’s pretty difficult for us to diagnose, unfortunately. The theme itself wouldn’t do this, especially unprovoked.

If it stopped working without you doing anything, I really doubt it’s a plugin or theme issue (unless there are cron events set up, but even then..).

Do you at least know the code causing the issue? For example, if you remove the CPT, the issue goes away?

[Anthony]

Ok, cool.

But ya, if I remove the CPT the regular pages become live again, yes. ]:

[Tom]

Then the issue must be in your CPT code.

Have you compared it line by line to other CPTs you’ve created?

[Anthony]

I’m not even sure where to start with that. Are you talking about comparing it to another website in which I use the CPT from Siteorigin + GeneratePress? If so where is the code I’m looking through? In the plugin editor?

[Tom]

Isn’t SiteOrigin just a page builder? How are you adding your CPT? With code?

[Anthony]

With the premium version of Siteorign there’s a CPT addon.

https://siteorigin.com/downloads/premium/

[Tom]

And they’re aware that the issue only happens when you activate the CPT using their plugin?

I assume there’s something weird going on with the rewrite part of the CPT registration.

[Anthony]

I told him that once a couple of days ago yes.

I’m going to reach back out and comment on the rewrite again and see what he says.

Thanks for all your help Tom.

[Author]

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