This topic contains 9 replies, has 2 voices, and was last updated by Leo 2 months, 2 weeks ago.
March 9, 2020 at 11:21 am #1189994
Hi! I usually set the logo through the customizer without cropping and have never had a problem with GeneratePress but this time I used the same image I had used for the favicon as a logo and cropped it and now the logo is not showing.
When I look in the source code it seems the srcset is malformed. Does the theme create that? WP itself? Turning off all the plugins didn’t change anything.
Does anyone have any advice or insight for me?
Would love to hear.
Thank you!March 9, 2020 at 12:51 pm #1190062
Leo Customer SupportMarch 9, 2020 at 1:30 pm #1190093
Hello Leo, thank you for taking a look.
You’re right it’s working in Chrome!
It’s still not working in Firefox though. At least for me. I’ve emptied my cache.
I’ve disabled the WP Super Minify plugin.
Any suggestions are welcome!
NaomiMarch 9, 2020 at 1:32 pm #1190095
Leo Customer Support
Just tested in FireFox and it’s working for me as well:
Maybe there is a browser conflict? Can you try incognito/private mode?
Do you happen to have another device to test?March 9, 2020 at 2:27 pm #1190144
Thank you for helping me. You’re right, it’s just my browsers.
Disabling all browser plugins, restarting etc doesn’t seem to help, private mode didn’t help either.
So I don’t know but just tested it on browserstack and on a Mac and it works there.
Sorry for not doing that before and wasting your time.
I wish I understood it but at least I can work around it.
Thank you!March 9, 2020 at 2:28 pm #1190145
Leo Customer SupportMarch 9, 2020 at 2:33 pm #1190149
Yeah, thank you, it is. It’ll hopefully work itself out eventually. 😊
Thank you! 👍March 9, 2020 at 4:13 pm #1190187
Leo Customer SupportMarch 12, 2020 at 5:42 am #1192756
Just to update: It turns out that the logo not showing up in my Firefox was fixed by setting the retina logo as well. That’s not something I usually do and I’m not sure why it fixed this, but it did.March 12, 2020 at 8:00 am #1193017
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