[Support request] Critical Error with the Page after installing demo template

[Tobias]

Hi i installed a demo template on a existing page and imported content and styles. Afterwards i tried to change content on my new homepage but after saving i cannot access to my existing pages anymore.
Any help would be appreciated. I also cant access the options from generatepress anymore.

[Ying]

Hi Tobias,

The login doesn’t have admin access, can you set the user role to admin?

i cannot access to my existing pages anymore

Do you mean you can’t find your existing pages at appearance > pages?

Let me know 🙂

[Tobias]

I cannot find my existing page under pages>all pages. Admin access granted.

[Ying]

There’s this message:

Please check your site admin email inbox for instructions.

Have you checked your admin email? What does the instructions say?

Does the error appear if you switch to a twenty twenty theme?

Let me know 🙂

[Tobias]

I dont receive any mails, thats mysterious. If i switch theme to twenty twenty one i see the same error message…

[Ying]

If i switch theme to twenty twenty one i see the same error message…

That means it’s not a theme issue.

I would recommend reporting this issue to your host and show them the error in the twenty twenty series theme environment.

[Author]

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