[Resolved] copyright bar disappeared

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  • This topic has 5 replies, 2 voices, and was last updated 11 months ago by Leo.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1047213
    Robin

    no idea what happened to make the footer copyright bar suddenly disappear. no new plugins were activated or added, and all was working, and then the copyright bar disappeared.

    webhost service got back to me:

    /////////////////
    Hi Robin,

    Nothing relevant in the error logs. Looking in the developer console in Chrome, I do see that there is a

    tag at the bottom that appears to be a footer element:

    Unfortunately it’s empty, so it looks like your theme just isn’t sticking any code in there. I’d get back in touch with the theme developers and see if they’ll have a look at the site’s source code for you to confirm.

    Thanks,
    Logan
    /////////////////////////

    copyright module is active and has been active throughout

    copyright bar has this in it:

    %copy% %current_year% Jane Kammerer Starks // contact // JKS

    this is how it has been for several weeks, no changes were made, nor were any changes made in the footer customization that I can think of.

    your assistance MUCH appreciated! this is a client website…

    #1047216
    Leo
    Staff
    Customer Support

    Hi there,

    Can you send me the dashboard access with all plugins disabled except GP Premium?

    You can send the dashboard access using Account Issue here:
    https://generatepress.com/contact/

    Please include the following information:
    – The URL of this topic.
    – Login URL.
    – Username and password.

    #1047223
    Robin

    https://dev.janestarks.com/wp-admin/

    url of this topic is the above without the wp-admin

    sent access name and password via contact screen

    but this IS a technical support question

    please keep me posted

    thank you

    #1047229
    Leo
    Staff
    Customer Support

    What happens if you remove this Layout element?
    https://www.screencast.com/t/pTWIdQRe

    #1047234
    Robin

    thank you!!!

    deleted it, and will start over trying to customize the attachment page (single.php)

    started a child theme.

    your guidance on this most welcome, and can open a new topic, or … there is already a fairly long thread on this.

    basically I want the attachment page (single post) to have no sidebars, nor comments, nor category names. Just the image “large” on a white background, and to have a custom navigation menu at the top of the page, exactly where the navigation is now, but having only the home button (“JKS”) and a back-to-galley button (goBack).

    #1047238
    Leo
    Staff
    Customer Support

    Please stick with the topic you’ve already opened for this.

    I’ll mark this one as resolved.

    Glad I could help.

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